Dale W T.
The PureWick Products are very well…
The PureWick Products are very well designed. We have a Patient in our home. Patient is very happy with ALL Products. I am giving 4 Stars due to Product Support Rep. Background: Patient wakes 2 or 3 times a week ~02 00 and is awake up to 3 or 4 hours. Since there is NOT a provision in their Products to make it easy for Patient to get up read, watch TV, etc. I Called Custom Support for assistance in for a solution. Support Rep answered: We do not have that because ALL Users are BedBound. (Did You notice the "absolute All" in his replying?) I questioned him on that. The User in Our Home is NOT BedBound but quite Mobile. He came back: Yes they are BedBound. I said that even if 1 User is Not BedBound, then Your statement is false. It went downhill from there. Other than the "absolute all", I respect the rest: Products and Customer Support. Thus, My Son and I designed a "working prototype" if any User is interested in being mobile. (Price has not been set.)


