April
Unfortunately my dog couldnt stomach…
Unfortunately my dog couldnt stomach the DA-1. Im really sad about that but Sheerah was great! I talked to them about a refund since I was not going to use the product again and she was very helpful. My refund came back on my card almost immediately.
Response from Pure Paw LabsOct 2, 2026
Hi April, thank you for taking the time to share this, even though DA-1 wasn’t the right fit for your pup. We’re sorry to hear she couldn’t stomach it, but we’re really glad Sheerah was able to make the refund process easy and get everything taken care of quickly for you. We truly appreciate your kind words about her support. We know how important it is to feel heard and taken care of when something doesn’t work out, and we’re happy we could at least make that part of the experience a little easier. - Pure Paw Labs Team


