PurepathReviews of purepath.app

It did not work as advertised so I requested a refund and have been asked to send video or pictures of the problem. I asked if they wanted a video of me cleaning with it. The refund policy says no questions asked well it’s been three emails since and no satisfaction. Steer clear of this company I am glad it only cost under 40 to learn this lesson. Don’t waste your money. Update 19 emails later no resolution have contacted my credit card company to deal with them because at this point they think it’s a game.

Product doesn't work on the shorter hair like my Dalmatian has, simple as that, despite it noting all types of animal hair etc. Communication is very poor, sent multiple emails and not had a single reply. Also took much longer than the estimated delivery said when buying.

ALL FAKE!!! Don’t buy!!! Done even have email support.

Terrible product, don’t buy. Took forever to receive. Once arrived I tried it and it doesn’t work as advertised. Ask to return and company wants me to make a video of me using it. I think the company is not making it and can’t afford to return my money. Please avoid this company and it shady practices. Trust me don’t purchase.

Took ages to arrive, followed the instructions on use. This product doesn’t work anywhere near like it does in the promotion video. I’ll stick to using my vacuum

This company is a scam ordered 5/5/26 charged immediately stated it was shipped and delivered on 5/22 never received. Reached out to company stated it was delivered and check with a neighbor.

Ordered a glove. Charged for it. The product never turned up. Contacted via email. Stated they were looking into it. Then an email arrived stating the product was at a mail Sorting office in Northampton UK(I live in Denmark a thousand miles away) heard nothing else now I’m being ignored. Shambolic.

AVOID AVOID AVOID CHEAP RUBBISH BAD CUSTOMER SERVICE WILL NOT REFUND YOU REPORT THIS COMPANY TO OMBUDSMAN