Purepath is listed under Pet Stores.
Purepath (purepath.app) has 88 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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JB
Bought the product and tried it exactly like the social ads - it simply didn't work. I've tried six times to get a refund, and they refuse and keep wanting me to send them a video as if this is nuclear science to rub a glove on a couch. So much for 60-day unconditional trial.
Ben L.
Absolutely hopeless on pretty much all surfaces. Only left one star because there was nothing less
Deborah R.
DO NOT order from this company. I did not order this product, I do not know how it got ordered using my information. It's the pet hair glove. I contacted the company and they will not refund my money. Horrible response from them. Stay away. Do not support companies like this. I think they are completely based outside of the U.S., and perhaps I am dealing with A.I. Who knows.
judy S.
Do not order from this company. The product did not work for me. They will not refund my money despite their “ no questions asked money back guarantee” Asked me to submit a video. All AI generated CS. I am resigned that I am ou of the money.
N M.
They still have not shipped the order in 2 months. I’ve tried contacting them, and they responded that they will ship soon, but still no news
Daniel A.
Do not engage with this fraudulent business. My order #160896 package was stolen from the doorstep, as verified by an official police report. PurePath refused a replacement or refund, claiming you must buy their optional 'Shipping Protection' upsell to receive basic delivery fulfillment. Management was unresponsive and terrible to communicate with, and went back and forth for weeks with no progress, alongside their copy-paste repeated scripts from their useless support team. Do not engage with this "company".
Brad
This mob makes Fyrefest look like the Edinburgh Military Tattoo! They’ve had my money for weeks, no sign of a product nor a tracking notification, and absolutely zero response from customer service. Don’t believe the FB ads, this is a scam.
Bec
I would put 0 stars if I could. Complete scam. You select the gloves and it gives you ‘free gifts’. I received the free gifts (they are shit) and when you release it’s been to long since what you actually ordered - you realise they create fraud and change the free gifts on your invoice to actual purchases so when you contact them they show that you have received your purchase as per your invoice and the gloves don’t even show up on your invoice. So they never had any intention on sending the gloves out. I even screenshot the deals they were running and sent to them. They act like they will review and they don’t. Do not fall for it. They are scum.
