Nancy
I am the first time customer on storage…
I am the first time customer on storage unit. Missy was very helpful. But after 2 weeks, i forgot the access code on the Sunday night. Couldn't get access to start my vehicle and try to call after hour# but can only leave a message. Someone did get back to me the next day on email. I wish there were other options that i can get help sooner
Response from Purely StorageJul 31, 2019
Thanks Nancy, unfortunately we don't have a manager on site 24/7 so unless there is an emergency there isn't anyone there to look up your code after hours. I'd recommend using a number you're familiar with or writing it down somewhere safe so you aren't stuck with this issue again. Please let us know if we can help you with this.




