Tracey R.
BEWARE!
BEWARE!! I placed my first order on 4/11/2023 for the Liver Health product which I still haven't received. The first shipment said it was delivered which it was not and the last detail entered on the shipment activity log was "Moved, left no forwarding address" which is completing false. Upon contacting PureHealth, I arranged for a replacement shipment, which I am still waiting to receive. Then today I received an email congratulating me on my "subscribe and save order" stating my next shipment was due to ship on 5/8/2023. I specifically did not sign up for this program, as I wanted to try the product first. Upon contacting PureHealth the customer service rep said I had opted in, when I know for a fact I did not. If the product I order ever arrives, I hope is not good as I will not deal with shady companies like this. Very disappointed!!
Response from PureHealth ResearchApr 30, 2023
Hi, Tracey. Thank you for raising this concern and apologies if your not aware of your auto shipment from signing up with "Subscribe and save" for the discount of 10%. We made sure to cancel this and rest assured there will be no future orders until you will place an order again with us. In addition, we ask for your understanding that once we ship the product, the carrier is responsible to deliver the package from which we have no control once they received the shipment, yet we will let the management know of your issue. Thank you for understanding and have a great dayt ahead!




