M N.
I ordered three bottles of the lymph…
I ordered three bottles of the lymph system support+3 more which were included in a special price I was charged for two more products each with a subscription which I did not select Somebody did answer the phone when I called, but they were not helpful at all I did receive many email answers to my initial unhappiness They did cancel my subscriptions however the order was already sent out.. I said I was going to return everything and would like a prepaid shipping label No matter what I said, they would not give me a shipping label as compensation for this unfortunate process I like the product, but I would never buy anything online from them again. In this regard, terrible customer service
Response from PureHealth ResearchOct 13, 2026
Hi M Nashen, we sincerely apologize for the frustration and inconvenience you experienced with your order and our customer service. We understand your concerns regarding the additional products and subscriptions you did not intend to select, as well as the difficulty you encountered when requesting a prepaid return shipping label. Although the subscriptions have been canceled, we recognize that this does not resolve the frustration caused by the order already being shipped. We truly appreciate your feedback and are sorry that this experience has affected your trust in our company. Your comments are important to us, and we will share them with the appropriate team for review as we continue working to improve our customer experience.




