Lorre W.
Do Not Order PureHealth website
The website for their products has so much marketing on it, I never reached the option to submit my order. I gave up before actually completing the order. I was unaware the order was submitted. The company sent the product and charged my card. I began using the product, because my intention was to order it. What I did not know is this signed me up for a Subscription ( I understood that I was ordering a one year supply at a reduced price,) which apparently refilled every 6 months. I had no idea it was a subscription and I would not need more product for an entire year anyway. If you want to order their products, use a Bankcard, such as Visa or Mastercard that will refund your money while PureHealth Research plays their games. In addition, the bottles of capsules they sent me was short at least one capsule every single bottle. I called and complained about the shortage and they sent me an additional bottle. I do not have anything negative to say about their actual supplements. It is their deceptive business practices that prompted me to write this review.
Response from PureHealth ResearchDec 24, 2025
Hi Lorre, Thank you for sharing your experience, and we’re truly sorry for the confusion and frustration you went through. The checkout flow, unexpected order submission, and subscription enrollment clearly did not feel transparent to you, and we understand how upsetting that can be. We also apologize for the capsule shortages—this is not the quality we aim to provide, and we appreciate you giving us the chance to make it right. Your feedback about clarity, billing, and product accuracy is extremely valuable and has been shared with our team to help improve our process. We’re grateful you took the time to let us know.