Tom S.
To long to get the item.
Ordered a product on May 1st and could never get a confirmation number. Waited until May 10th and ordered again. This time I got a confirmation. Waited again for a ship date. Nothing! Called and they said it was back ordered because of demand. That is understandable, but why not put that on the web site with the product. They made it look like it was in stock. Now have a ship date but no tracking number. Just seem to do a poor job of keeping the customer informed. Will think hard before I order from Pure Health again. If an item is out of stock, put that on the web site.
Response from Pure Health LLCMay 31, 2012
I sincerely apologize for any inconvenience our delay has caused but please understand we are not a scam company, very real and one of the very few who have 100% pure products and that is the reason we have been so busy! We have 25 people answering phones but it rings so continuously we are unable to get to every call and we are receiving 10,00+ email every day and unfortunately, cannot get through them all, No excuses, just facts. I am showing your order to be shipped and you should receive this within the next day or two Again, I am so very sorry for any inconvenience our delay has caused! Stacy