Pure Health LLCReviews of purehealth100.com

Response from Pure Health LLCOct 12, 2012

Hi Philip, I just read your review and wanted to follow up. According to the tracking information for your purchase. Your package arrived at your local post office on the 8th and then they proceeded to send it to North Carolina. I honestly don't know why they would do this. Here is your number- 9102969007164881135176, you can track it at ups.com. If you would not mind giving us a call at 1888-3be-well or sending us a quick email about how you would like us to proceed with getting the package to you. We can get all this sorted out. I am very sorry about this mix-up, but it is nothing we can't get straightned out with UPS. Sincerly, Brent from Pure Health

Response from Pure Health LLCOct 12, 2012

HI Jenny, Thank you very much for the kind review. Let me say how sorry I am that there was a shipping delay with your order. Whenever Dr. OZ talks about one of our products, there is always a huge influx of order and we try our best to be prepared. We did not know in advance about the episode last month, and we were taken off guard. Our normal shipping timeframe is about 7 business days. I assure you that if you were to place another order with us, there would be no such delay. Thank you again for your order and review. Sincerly, Brent

Response from Pure Health LLCOct 12, 2012

Hi Linda, Let me say how sorry I am that there was a shipping delay with your order. Whenever Dr. OZ talks about one of our products, there is always a huge influx of order and we try our best to be prepared. We did not know in advance about the episode last month, and we were taken off guard. I assure you that if you were to place another order with us, there would be no such delay. Thank you again for your order and review. Sincerly, Brent

Response from Pure Health LLCOct 12, 2012

Hi Sandy, Thank you very much for your recent purchase from Pure Health. Let me say how sorry I am that there was a shipping delay with your order. Whenever Dr. OZ talks about one of our products, there is always a huge influx of order and we try our best to be prepared. We did not know in advance about the episode last month, and we were taken off guard. We had to email you a tracking notification before your package was actually shipped beccause our operations is set up to ship the next day after an order is placed, but when we got so many orders we had to print and email tracking numbers. And then pack-up order later. Whoever you spoke with was looking at the date your shipping label was printed and told you that by mistake. I am very sorry again about this confusion. I assure you that if you were to place another order with us, there would be no such trouble. Thank you again for your order and review. Sincerly, Brent

Response from Pure Health LLCOct 12, 2012

Hi Karmen, I was sorry to read your review that you are not happy with the results on the 100% Pure Green Coffee Bean Extract. For some people it can also just take a little while to get started. We always say you should not expect anything for two weeks, and in some cases even longer. Just stick with the regimen and you will be happy you did. In situations like these we would also recommend that you try the Coffee Bean regiment in conjunction with the Red Raspberry Ketone supplement. The Red Raspberry Ketone is a natural way to boost your metabolism. Many of our customers have found that taking these capsules together increase their effectiveness. I would also recommend that you try our Pure Saffron. It is a natural appetite suppressant and induces the psychological feeling of being full. Both of these supplements are wonderful in aiding the weight loss power of the Pure Green Coffee Bean Extract. For more information about how other amazing products please visit our website at www.purehealth100.com. Sincerly, Brent

Response from Pure Health LLCOct 12, 2012

Hi Rm, Thank you very much for your review, I just wanted to respond if I may. The reason they are changing color in your pill dispencer is because they are absorbing moisture. In the bottle you will notice that we have a moisture packet to prevent this. The contents of the capsule will begin to darken and clump when exposed to too much moisture. I would recommend that you only place a few days worth of capsules in your pill case and that should stop them from absorbing to much moisture. Thank you very much for your purchase. Sincerly, Brent

Response from Pure Health LLCOct 12, 2012

Hi Belinda, I just read your review and let me say how sorry I am about all this. If there is every any problem with an order. We always ship out the correct item immediately free of charge. If you have never been responded to that is unacceptable. I would ask that you email me your contact information and your confirmation # if you still have it. I will get this all amended for you. my email is [email protected]. Please let me know and I will get this straightned out. Sincerly, Jessica Customer Care Manager.