At Purebred Kitties, we connect you with carefully vetted breeders and manage the entire process from reservation to arrival so you can adopt with confidence, not uncertainty; we were built to solve the real problem of risky, confusing online kitten searches filled with fake listings and poor transparency, and once you reserve a kitten, we coordinate with the breeder, remove it from the market, and handle all logistics to ensure a smooth, secure rehoming—our mission is to make purebred kitten adoption safe, transparent, and reliable by working only with responsible breeders, providing a clear structured process, and managing everything from start to finish so you’re never left guessing and can bring your new companion home the right way.
Purebred Kitties (purebredkitties.com) has 632 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
purebredkitties.com
Website
purebredkitties.com
Category
Shipping & Logistics
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 76% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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After reserving a kitten and receiving an email with the confirmation , the kitten was sold to another person. If the kitten was already reserved to another person why was the ability to reserve the same kitten still there. Seems like this company just wants to scam for more money than someone else has already provided
Response from Purebred KittiesMay 21, 2025
Hi Vencencizo! We truly understand how disappointing this experience was, and we’re very sorry for the confusion. Unfortunately, the kitten you reserved was sold by the breeder earlier that same day, and due to timing, it was still showing as available on our site. As soon as we became aware, we reached out to you right away.
We’re grateful you allowed us to offer a similar kitten from the same breeder, and we’ve done our best to keep you updated with weekly videos to ensure you feel confident and cared for throughout the process.
Please don’t hesitate to contact us at 877-227-3707 if you have any questions or need anything else—we’re here for you.
AM
Amanda M.
Feeling like I've been scammed
I am having most awful time getting the kitten I paid for sent to me. I paid owner in full fee for kitten and for shipping. Now her shipping company has harassed me for past 2 days wanting more and more money. First a crate rental fee of $934 and now insurance for $1,200. No one will help. Most awful experience I've had!
I've also attempted to email Purebred Kitties twice and called - NO RESPONSE.
Response from Purebred KittiesMay 2, 2025
Dear Amanda,
We’re truly sorry to hear about your experience and completely understand how frustrating and distressing this situation must feel. What you’re describing does not align with the trusted, secure process we stand for at PurebredKitties.com.
To clarify: we never ask customers to pay unexpected fees like crate rentals or extra insurance after the adoption is confirmed. Our platform provides 100% scam protection, and we only work with verified breeders and secure transport partners—with all payments handled safely through our system.
It sounds like you may have been contacted by a fraudulent third party claiming to represent the breeder or shipping company. Please contact our support team immediately or schedule a call so we can step in, verify your adoption status, and protect your purchase.
We take these situations very seriously and will do everything we can to resolve this quickly and get your kitten home safely. Thank you for speaking up—we’re here to help.
Warmly,
The PurebredKitties.com Team
MA
Muhammad A.
Worst Experience I ever had! Evil people!
This has been, without a doubt, the worst experience I’ve ever had with any company—and it involved the health and safety of a living animal. If I could give negative 100 stars, I absolutely would.
I purchased a kitten from PurebredKitties.com, trusting their website promises: that kittens are FIV/FeLV tested, properly vaccinated, parasite-free, and come with full health documentation and care items. What I received was the exact opposite:
A kitten who arrived soaked in urine, underweight, and covered in fleas
Because of this, I now have a full flea infestation in my home, directly caused by the condition the kitten arrived in, which I am still actively treating to this day
Despite their advertised guarantee, I received no documentation proving FIV/FeLV testing. I asked them multiple times before and after the sale, and they ignored every single request
Instead, they told me “the breeder said he was negative”—as if that’s sufficient. Where in the world is that acceptable? Health claims like this must be backed by official veterinary documentation, not hearsay
The vaccinations were administered improperly, as confirmed by two independent veterinarians, forcing me to restart the vaccine protocol entirely at my own expense
The promised “kitten care package” was laughable—just a ziplock bag of generic kibble. There was no litter, no sweater, no clean carrier, and no clean bill of health
Even worse, I asked repeatedly where the kitten was coming from, thinking I could possibly drive to pick him up. They refused to answer until after I paid the deposit, and only then admitted he was being imported from Ukraine. There is no disclosure of international sourcing on their listings—this is a clear and deliberate omission of material information.
Their communication was consistently delayed, evasive, and dismissive. When confronted, they offered to take the kitten back—but I would never return him to the same people who allowed him to be transported in such a neglected and inhumane condition.
This is not just unethical business—it’s behavior that may be legally actionable. I am filing formal complaints with the Virginia Attorney General, Federal Trade Commission, and Better Business Bureau, citing false advertising, deceptive trade practices, and breach of contract under the Virginia Consumer Protection Act.
I have full documentation of every ignored email, veterinary report, and expense. This is a pattern of negligence, not an isolated case.
Please do not be fooled by their website or carefully crafted marketing language. If you care about animal welfare and honest business, avoid PurebredKitties.com at all costs.
***As you can see in their response, they continue to ignore the core issues—the kitten arrived infested with fleas, soaked in urine, underweight, and missing the critical veterinary documentation their website explicitly guarantees. Claiming “the breeder said he was negative” is not valid proof of FIV/FeLV testing. I requested real records multiple times and was ignored. They also failed to address the incorrect vaccination protocol, confirmed by two vets, and the ongoing financial burden I’ve incurred for treatment, flea removal, and care. Also they dont diaclose where cats are coming from, i have all communications where they wouldnt respond until after i paid a deposit then disclosed after additional multiple attempts they cat was coming from Ukraine. Even their website doesnt disclose location for any of these kittens. This is poor damage control, and it could’ve been resolved amicably if they had taken accountability early on. But instead, they chose evasion. Read the other negative reviews—they’re true. Unfortunately for them, they crossed the wrong consumer—I know my rights and the law, and I have sought legal counsel.
Response from Purebred KittiesMay 1, 2025
Dear Muhammad,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations, and we fully understand how distressing this situation has been for you.
Please know that we take all concerns seriously, especially when they involve the health and well-being of our kittens.
We’d like to offer a few clarifications:
First, as we are working with live animals, it is unfortunately possible for a kitten to urinate or defecate during transport, especially over long journeys. While we do our best to ensure every kitten is clean and comfortable prior to departure, travel-related accidents can happen due to stress. That said, the condition you described is absolutely not what we aim for, and we sincerely apologize for the distress it caused.
Regarding the origin of your kitten, we want to clarify that you were informed before receiving Valentino that he was an import from Europe. We understand this detail matters and do strive to be as transparent as possible about the breeders we work with. We are continuing to improve our communication so that all key details are clear before a reservation is made.
As for documentation, our breeders are expected to provide full veterinary records,and vaccination details. The cattery is certified free of FeLV (Feline Leukemia Virus) and FIP (Feline Infectious Peritonitis), and all kittens are raised in a controlled, disease-free environment under veterinary supervision. If any documentation was missing or delayed, we apologize and are happy to follow up to ensure you receive everything you need.
We’re also sorry to hear the care package did not meet expectations. It typically includes basic transition items to help with the adjustment, but we understand your concerns and will take your feedback into account to improve what we provide going forward.
We made the offer to take the kitten back in good faith, solely out of concern for his well-being, but we respect your decision to keep him and are glad he’s in a caring home.
Again, we regret that your experience did not reflect our standards. We are happy to speak further if you wish and are available to assist with any remaining documentation or support you may need.
Sincerely,
Purebred Kitties
[email protected]
LR
Lauren R.
BUY AT YOUR OWN RISK
I actually bought a kitten from Purebred Kitties. And while I Love the cat, I absolutely share the same concerns with many other 1 star reviewers. For example, I’m not sure why a breeder would need “privacy” from their customers, which is PK’s explanation for not allowing customers to vet the breeder their cat is coming from. I had already paid my deposit before learning this was the case though. My cat also came with extremely limited paperwork, none of it with breeder info (again, once I’ve ordered and received the cat, why wouldn’t it be appropriate for me to be able to contact the breeder? Who is being protected here and why?). Some of the info was even in Ukrainian (I had no clue this cat was coming from Ukraine). My kitten showed up with an extremely dirty face, scratches on his leg, ear and neck, and an oral infection. He was also handed to me from a carrier that had another cat in it. So know that, even if you choose the far more expensive flight nanny option, it will possibly travel/arrive with other people’s pets. The flight nanny was very sweet, but I would never use this service again. My vet is medicating this cat for multiple infections, he has a herpes virus, and I’m financially responsible for bringing this poor thing back to health. I was embarrassed to tell the vet how I got this cat, because I clearly should’ve done more homework before buying from this company. You will get a purebred cat, but there’s no telling what condition the cat will arrive in. And PK only covers genetic conditions and offers an optional $400 coverage to cover a single type of infection (FIP - feline coronavirus).
Response from Purebred KittiesMay 1, 2025
Dear Lauren,
First and foremost, thank you for choosing PurebredKitties.com to welcome a new kitten into your life—and for taking the time to share your experience. We’re genuinely glad to hear that you love your kitten, and we deeply empathize with the concerns you’ve raised. Bringing a pet into your home should feel joyful and reassuring, and we're truly sorry that your experience fell short of that.
We want to be fully transparent and address a few important points you mentioned.
Breeder Privacy & Transparency:
PurebredKitties.com is a U.S.-based platform—not a direct breeder. We partner exclusively with verified, ethical breeders around the world, selected for their health practices, breed quality, and care standards. Some breeders request limited direct exposure due to privacy, security, and international compliance concerns. However, we believe in responsible transparency, and once a kitten is adopted, customers are absolutely entitled to receive full health documentation, including breeder region and medical records. We’re sorry if this wasn’t clearly communicated or if it felt opaque—we will review this process and make improvements.
Kitten Arrival & Condition:
Hearing that your kitten arrived with a dirty face, scratches, and an infection is extremely upsetting—and not the standard we stand behind. Every kitten should arrive clean, vet-checked, and safe. Our flight nanny service is meant to offer a gentler, more personalized travel experience, but it’s unacceptable if your kitten shared a carrier or was in poor condition. We sincerely apologize and have already escalated this incident to our team to investigate further.
Health & Coverage:
All kittens adopted through our platform are covered for genetic health conditions under our guarantee, and we also offer optional additional protection (such as FIP coverage) for broader peace of mind. We understand that learning your kitten has a virus like feline herpes can be distressing. While this virus is common and manageable, your frustration is valid, especially when medical expenses arise unexpectedly. We never want a family to feel unsupported.
Commitment to Improvement:
We care deeply about the well-being of our kittens and the families who adopt them. We are taking your feedback seriously—not only to support you directly but also to reinforce our standards across all breeder partnerships and travel procedures. Your experience will help drive change.
We would be grateful for the opportunity to speak with you one-on-one, listen further, and offer personal support. Please contact our team directly or schedule a call—we're here to help make things right.
Thank you again for your feedback and for giving your kitten a loving home. Despite this difficult start, we hope your journey together brings years of joy and companionship. We’re committed to learning from this and continuing to build a platform families can trust.
Warm regards,
The PurebredKitties.com Team
CA
Cam
Looks Polished — But This is a Broker, Not a Breeder. Buyers Beware.
I tried to inquire about adopting a kitten through Purebredkitties.com, and my experience was extremely disappointing and concerning.
Despite the polished website and heavy advertising, there is no transparency about where the cats are coming from. Every attempt to schedule a call or ask direct questions about breeders, locations, or health guarantees was met with voicemail or vague promises of callbacks that never happened.
The focus of their communication is entirely on pushing payments and sending automated marketing message. They don't provide real information about the kittens themselves. After further investigation, it became clear that Purebredkitties is not a breeder, but a broker, something that should be CLEARLY disclosed from the beginning.
Responsible breeders are transparent, accessible, and genuinely care about where their kittens go. This experience felt purely transactional and raised serious concerns about animal welfare and business ethics.
I strongly urge anyone looking for a kitten to work directly with reputable breeders or adoption agencies — not through companies like this.
The degradation of business practices over the last decade and beyond is appalling. The company NEEDS to work on customer service, reputability, and transparency rather than wasting so much time on automated advertising and smoke/mirrors.
Some facts if you're considering purchasing from them:
Purebredkitties.com is NOT BBB accredited
There is no listing of breeder names, cattery registrations, or health guarantees publicly
The focus is website cart abandonment advertising, aggressive marketing, and very little actual kitten information
Ethical breeders allow phone conversations, transparency about health records, and usually have waitlists, none of which are offered here.
After my extremely negative experience with this website, I found many reputable breeders across the country that are very willing to work with you and demonstrate care about their kittens.
Response from Purebred KittiesApr 28, 2025
Thank you for your feedback—we deeply appreciate the chance to clarify and provide reassurance to others who may have similar concerns.
We completely understand that transparency, trust, and personal care are essential when bringing a new kitten into your home. For many of our adopters, this isn’t just a purchase—it’s about finding the perfect companion, feeling safe in the process, and being confident about where your kitten is coming from.
Let us be fully transparent: PurebredKitties.com is not a breeder—we are a trusted platform that connects families with verified, ethical breeders worldwide. We choose breeders based on quality, health standards, genetic integrity, and ethical care, not location. This gives you access to the very best purebred kittens, raised with love and supported by our dedicated Adoption Specialists every step of the way.
Here’s What Makes Us Different (and Safe):
Personalized Support:
Every customer is guided by a real Adoption Specialist (not automated messages). We are here to answer your questions personally, help you select the right kitten, and provide you with videos, health records, and more before you commit.
👉 Schedule your personalized call now and feel the difference: https://purebredkitties.com/pages/personalized-adoption-support
Health & Transparency:
Each kitten comes with verified health records, vaccinations, and a health guarantee. We work closely with breeders to ensure every kitten is vet-checked and raised in a caring environment.
100% Scam Protection Guarantee:
We use secure payment methods, and every adoption is backed by our scam protection guarantee—you’re fully protected, and we stand by you.
Why You Can Trust Us:
Many of our adopters once shared similar concerns. Like you, they were cautious, wanted to avoid scams, and needed reassurance. But after working with us, they found their dream kitten—healthy, happy, and exactly as promised.
Here’s what one customer recently said:
"I was nervous at first, but Purebred Kitties walked me through everything. I had updates, videos, and even met my kitten on a video call. Now, my Maine Coon is the heart of our family."
We Believe in Connection, Not Pressure
We are not here to rush you or push sales. We want you to feel emotionally ready, fully informed, and excited to welcome your kitten home. If you ever have doubts, we’re here to talk, listen, and guide—not to sell.
If you’re still searching for your perfect companion, we’d love to show you how different your experience can be. Reach out anytime at [email protected] or call us at 877-227-3707. We’re ready to help you find your forever kitten—with love, care, and trust at the center of it all.
Warmly,
Stefany M.
Customer Care Team
GG
gary G.
No breeder background information
Your site doesnt offer background information for the breeders themselves.There is no proof that your breeders are legal and uphold the best breeding standards. Just cause the site says they are. Doesn’t mean it’s true. You need more transparency with the breeder. I should be able to know where the animal is cared for. Also should know the person caretaking for the animals
Response from Purebred KittiesApr 23, 2025
Dear Gary,
Thank you for your feedback—we truly value your concerns and appreciate the opportunity to provide clarity.
At PurebredKitties.com, we understand how important it is for families to feel fully confident in where their kitten is coming from and how they’ve been cared for. The health, happiness, and ethical upbringing of our kittens are at the heart of everything we do, and transparency is key to building trust with loving adopters like you.
While we don’t publicly share breeder personal details to protect their privacy, every breeder we work with is thoroughly vetted and must meet strict quality standards—including legal compliance, ethical breeding practices, genetic health testing, and proper kitten care. We only partner with breeders who prioritize the well-being of their animals, and every kitten comes with full health documentation, vaccination records, and a guarantee of responsible care.
We believe in personalized support. That’s why our dedicated Adoption Specialists are here to answer any specific questions you have about a kitten, its environment, or its care. We can also provide additional photos, videos, and live video calls to ensure you feel 100% comfortable with your adoption.
👉 Let’s talk! Schedule a personalized adoption call here: https://calendly.com/connect-205/personalized-adoption-support
During this call, we can walk you through everything you need to know about your kitten’s background and guide you in finding your perfect match.
We take pride in offering scam protection and using secure payment methods to give our customers peace of mind. Our goal is to help you adopt not just any kitten—but a healthy, purebred companion raised with love and care.
We hope to earn your trust and show you why so many families choose PurebredKitties.com. Feel free to reach out to us at [email protected] or 877-227-3707 with any questions—we’re here for you every step of the way.
SR
Savannah R.
I had a terrible experience with this…
I had a terrible experience with this company. They tried to scam my boyfriend and I.
Response from Purebred KittiesMay 12, 2025
Hi Savannah,
We’re truly sorry to hear that you feel this way. At PurebredKitties.com, we take every concern seriously and would never attempt to mislead or scam anyone. We work only with verified, ethical breeders and use secure, trackable payment systems designed to protect our customers every step of the way.
We’d appreciate the chance to understand what happened and make it right. Please reach out directly to our support team at [email protected] or schedule a call with one of our Adoption Specialists. We’re here to help and we are committed to transparency and care.
Thank you for sharing your experience—we’re always working to improve.
Warm regards,
The PurebredKitties.com Team
UU
Ure U.
I beg you, don’t contact purebredkitties
I never write reviews. I didn’t want to write this one either. But if I had read something like this 2.5 years ago when I was searching for a kitten, maybe I wouldn’t have ended up in this nightmare. Maybe I wouldn’t have trusted this company. And maybe, just maybe, I wouldn’t have had to watch someone I loved slip away in my arms, knowing I couldn’t save him.
I believe good breeders deserve support. And I believe bad breeders should be held accountable for the sake of the animals, that’s why I decided to write a review.
I received my kitten in September 2023. I was told he wasn’t feeling well. He was sneezing and coughing. I was ready for that. I thought I was being compassionate. I thought I was being patient. Communication was awful from the start, messages ignored for days unless followed up again and again, but I didn’t want to make a fuss. I just wanted to bring my dream cat home.
He arrived with diarrhea. He was weak. He had an eye infection. I cooked rice and chicken, gave him antibiotics, held his trembling little body, cleaned his eyes. My vet was shocked. “You bought this cat?” he asked, stunned. But I thought maybe these were just small hurdles. I thought love and care would be enough.
He was my first cat. I gave him everything. The best food. Toys. Cat trees. Multiple vet visits. Even a behavior specialist because he was struggling to adjust. He wasn’t an easy cat, but I adored him. He was family.
In December, he was diagnosed with periodontal disease. A genetic condition. It meant cleaning his teeth every single night and paying $1200 a year for professional cleaning. I didn’t hesitate. I rearranged my life. I was committed.
Then, July 2024, I noticed a limp. The vet suspected hip dysplasia. I reached out to Purebreed. Silence. No reply. After X-rays and multiple vet consultations, I learned the truth: his bones were fractured in multiple places, and no one knew why. The osteosurgeon, an experienced professional, told me he had never seen anything like it in his entire career. Surgery wasn’t an option. One leg was damaged beyond saving. If we amputated, the remaining one would collapse under pressure. We didn’t even know if it would stop there.
Still, we fought. Weekly laser treatments. Monthly experimental injections. Pain meds. I adapted every game so he could play without hurting himself. He wanted to live. He was the happiest, bravest little soul I’ve ever known.
But in February 2025, that day came. He couldn’t stand anymore. His hip had given out. He cried. I held him. I cried. And I did the unthinkable - I let him go, because I loved him too much to let him suffer.
The histological report confirmed it: physeal dysplasia. A rare condition. Likely genetic. Possibly worsened by malnutrition in early life. We’ll never know. And honestly, I don’t want to know. The truth won’t bring him back.
All I know is this: if you don’t want to one day look into your pet’s eyes at the vet, holding their broken body while they’re euthanized, don’t go to this company. Please. I’m begging you. Find a breeder who cares. Someone local. Someone honest.
P.S. I had no idea the kitten was brought from Europe. I was furious when I found out. They never told me, and I didn’t think to ask, I trusted them. That was my mistake. One of many. But I’m the one who paid for it. And the price was too high.
Response from Purebred KittiesMar 27, 2025
First and foremost, I want to express how deeply sorry I am for the loss of your kitten. I cannot begin to imagine the pain you’ve gone through, and my heart truly goes out to you. Please accept my sincere condolences.
I also want to clarify that all of our kittens undergo thorough veterinary exams before they are sent to their new homes. We make it a priority to ensure each kitten is healthy and cleared by a licensed veterinarian before proceeding with adoption. Additionally, we offer a one-year genetic health guarantee for all of our kittens to provide our adopters with peace of mind in case of any unforeseen health issues.
We are genuinely concerned about your kitten’s health and want to understand what happened so we can investigate this further. However, we have not received any vet reports or updates from you since the kitten’s arrival. In order to assist you, we kindly ask that you forward us the vet report and any other relevant medical documents. This will help us in addressing the situation appropriately.
You can reach us directly at [email protected] or by phone at 877-227-3707, and we will be happy to look into this further.
Once again, we are truly sorry for your experience, and we appreciate you bringing this to our attention. We take the health and welfare of our kittens very seriously.
