Purebred KittiesReviews of purebredkitties.com

Buyer Beware! I purchased a kitten from this company a few weeks ago and immediately noticed serious health concerns upon bringing him home — he was visibly limping and had stitches protruding from his genitalia. I contacted the company right away, providing videos as proof. I was instructed to take him to a veterinarian, which raised an immediate red flag: how did their own vet clear him for release without catching these issues? My vet confirmed the limping and was alarmed by the protruding stitches, noting that cats groom themselves constantly and would inevitably chew on exposed stitches — a serious risk. The stitches were removed, and additional testing was recommended to determine the cause of the limping. A full veterinary report was documented and submitted to the company. Since then, the response has been deeply disappointing. While this company is extremely responsive when it comes to selling kittens, they become virtually unreachable once a problem arises. They repeatedly cite an internal “review process” with no timeline or resolution in sight. Despite multiple requests for a simple courtesy call to discuss the matter, I have been ignored. The lack of urgency, transparency, and basic professionalism — especially involving an animal’s welfare — is unacceptable. Do your due diligence before purchasing from this company. I Here’s a polished, firm version that keeps your facts clear and your tone professional: Revised Version: I am writing to address several inaccuracies in the merchant’s response and to clarify the factual timeline of events, all of which are documented via text messages and emails with exact timestamps. The kitten was picked up on the morning of April 18th, not April 19th as stated. Accordingly, the “5 days from delivery” reference is factually incorrect. I contacted the merchant the same day — April 18th at 3:45 PM — with my concerns, and submitted video evidence on the morning of April 19th. The first available veterinary appointment was Monday, April 20th, as no weekend appointments were offered. The complete veterinary report was emailed the following day. I have fully met my obligations by providing both video documentation and a formal veterinary report. I will not be accepting any financial responsibility for additional diagnostic testing, as this situation is the result of the merchant’s negligence, not mine. The matter remain unresolved, I have filed a dispute with my credit card company and will be pursuing all available legal avenues as well.

I purchased a Sphynx kitten from a breeder located in Brooklyn NY thru purebredkittens in November and unfortunately had a very serious experience that future buyers should be aware of. The kitten arrived coughing, and within days my veterinarian confirmed she was positive for multiple infections, including Mycoplasma — a lifelong condition. My vet advised that these illnesses were present before she came to my home. The breeder attempted to send prescription medication through the mail, which is not legal, and insisted the kitten only had a minor upper respiratory issue. Shortly after, my healthy 4.5‑year‑old Sphynx contracted the same infections and required emergency ICU care. She also tested positive for everything the kitten carried. When I informed the breeder, I was told that I “should have mentioned” having another cat — but a healthy kitten should not pose a risk to any household. My veterinarian believes other cats from this breeder are likely dealing with similar issues. Both of my cats are now on long‑term medication and will have flare‑ups for life. This has cost thousands of dollars and has permanently impacted my ability to bring any new cats into my home. We are considering a lawsuit, we have all conversations between us and the breeder as well as rep from Purebredkittens. Also, we learned that NY has a lemon law for selling sick animal's that protects the buyers. I am sharing this so others can make informed decisions. My experience was extremely disappointing and has had lasting consequences for my pets and my family.

Why is your company threatening people not to make charge backs for fear of legal action in the terms and conditions ? Are you being serious ? You are threatening to sue people for making a legitimate charge back when you don’t communicate anything when we have paid a deposit? This is a scam. Thanks for the reply but I still have had no communication from you at all. No promised phone call ! No email ! No basic communication. Well thanks for clarifying that you are not threatening a charge back because I have made one. I have not received anything from you. Why is it you speak on here but are unable to email or pick up the phone ? I can’t trust a company where there is no breeder information given which I expected as a minimum, no timeline given, no communication. Yes it’s a scam ! In something as important and expensive as this the buyer has the right to real communication.If you don’t want charge backs, instead of me adopting a cat, I suggest you adopt a healthy business model where you are accountable to customers. I had no idea it would cost you 1,100 dollars to put a kitten back on the market. That sounds very interesting and scarcely possible. Better have the exact figures of that ready for my bank who are making the chargeback.

This was honestly one of the most frustrating purchases I’ve ever made. I kept asking for basic breeder details, health records, and pedigree information, but everything felt delayed or unclear. Communication was inconsistent, and I never got straight answers. After paying, things only got worse—no proper updates, no reassurance, nothing. I deeply regret not researching more before committing.

Very disappointing experience. The service was slow. The product quality was very poor and did not match what was the advertised. I would not recommend this place.

This has been one of the most stressful and frustrating experiences I have ever had. I WISH I would have known about these reviews prior to purchasing my Maine Coon. I only paid the deposit at first because I was initially skeptical. I repeatedly requested (via text AND email) basic breeder information, pedigree details and health testing documentation. I have requested this information from Maye, Eric and Ley numerous times. My requests have been delayed or not clearly answered. Now the kitten's travel was suddenly delayed (after taking my money for the remaining balance) for a vague issue. They say the cat is not eating "normally", but I have not received ANY further updates or pictures or videos AFTER calling them multiple times AND emailing. Do NOT consider this place. Listen to me very clearly....for your sanity and peace of mind do not give this place any form of payment until you have all of the information you need FIRST. I still do not have my kitten, no videos, no pictures and no updates on how she is doing.

I have not been wanting to write this review of my experience with Purebred Kitties, but their response to a very heartbreaking experience when I purchased not one but two Bengal kittens leads me to warn others of the high risk of disappointment and grief when doing business with Purebred Kitties. I began looking for places where I could find and ultimately adopt (purchase) a Bengal cat. Pure Bred Kitties popped up immediately during my search and the website was professional and neat. There were cute pictures of available kittens for sale so I picked one out and followed their purchase policy, A deposit and final payment on delivery. As there was a 4 to 6 weeks time to approximate date of delivery because of the kitten's age I ordered another one which was almost ready for delivery. Everything seemed fine until I noticed that the delivery date was vague and lengthier than I was expecting. I began to search for reviews of Purebred Kitties and panicked from some of the reviews. Kittens were coming from war ravaged Ukraine on extremely long journeys, many with multiple health issues and very dissatisfied experiences. I began contacting Purebred Kitties, chatted and spoke with Marie and Maye voicing my concern about the delayed process and the multiple negative reviews on Trust Pilot. They reassured me that everything was going to be fine, that the kittens are screened once they get to the U.S. After that conversation the delivery date was set within a week which was unexpected. The delivery took place on January 31, in a parking lot by the American Airlines cargo terminal at Philadelphia airport. A lady in a car showed up and delivered the kitten along with paperwork. Cat seemed fine and after a 2 hour ride we were home. The kitten appeared to be a bit frightened but generally ok. As it was a weekend I had to wait for a Vet appointment the following Tuesday. The cat did not appear to be eating much and on the vet appointment she was found to be febrile and somewhat dehydrated. She was treated with intramuscular hydration and given antibiotics. At first the kitten seemed to have improved for a couple of days but then she began experiencing vomiting, diarrhea and lethargy. Refusing to eat and drink. I set up an appointment with the Vet and when I went to get her for the appointment the cat was dead under the bed. I took the deceased kitten to the vet and after some test she was diagnosed positive for FPV an almost always fatal virus for kittens for which she was suppossed to be vaccinated for from the breeder. Very traumatic experience as anyone who loses a pet can attest to. After dealing with this heartbreaking experience I contacted Purebred Kitties very disappointed in the experience and requested to get a refund and cancellation of the other kitten that was ordered. After unnecessary back and forth in dealing with Marie, Jane and Maye I was able to get the refund of the cancelled order. I insisted that I should be refunded on the unhealthy kitten delivered to me. They were requesting an autopsy reports even though I sent them medical records from the vet that showed her to test positive for Feline Panleukopenia Virus and almost always fatal condition for kittens. As I had already spent $700 on veterinary care, I was not willing to spend another fortune on an autopsy. I kept insisting that they had sent me a sick kitten and demanded a refund. I have not heard back from them. Please read all the negative reviews that this company has before considering buying a kitten from them. They will probably reply to this review with their fixed template of "How sorry we are about your loss..." The bottom line is that Purebred Kitties is an untrustworthy company that deceives in their website with fake testimonies, misleading "Health Guarantees" and should be avoided at all cost. Please read not only this review but so many other customers who have had very sad experiences they are truthful testimonies.

I had a very concerning experience with this company and feel obligated to warn others. They advertised a kitten with an age that turned out not to be accurate. After I paid the deposit, they informed me that the kitten’s real age was different from what was originally posted. That alone felt dishonest. What was even more alarming is that at no point did they disclose that the kitten was located in Ukraine. I only discovered this by accident when they sent me a video where people were whispering in Russian in the background. When I questioned them, they initially told me it was in Europe, and only after I insisted, they finally admit the kitten was in Ukraine. They present themselves as a U.S.-based business, but all people in these reviews says the same: KITTIES FROM UKRAINE. They refused to provide clear information about the breeder or the exact location. Once I expressed that I was uncomfortable moving forward under these circumstances, they refused to refund my deposit. Buyers deserve transparency. Importing kittens from a country currently at war without clearly disclosing that information is extremely concerning. These animals are being transported long distances, exposed to stress and risk, and customers are not properly informed before committing financially. I would not recommend this company at all.