Tarryn
An experience to remember…Our Maine Coon Kitten
I adopted my Maine coon kitten on February 3, 2026. I received our kitten’s weekly video updates on schedule which my family and I really appreciated. However, there was a major lack of transparency regarding certain details of the adoption. For example, I asked when was he being neutered, crickets?? I also asked if his hearing was checked …..nothing. I begin to feel very anxious and nervous. This intensified when my delivery date was pushed back THREE times. Initially we were told that we could expected to get him at the end of March. At this point he would be a little over 5 months. When I inquired, they told me that delivery was delayed 3 weeks due to him needing a third vaccination. I was disappointed, but I understand that delays happen. About a two weeks later I was contacted to arrange delivery, I received a calendar invite and an address for pick up location. This was arranged on a Monday. For Thursday pickup. On Tuesday, I received a cancellation email and a text message. The message stated that delivery was cancelled due to a flight cancellation. This made me a little nervous due to the previous change and because I didn't not receive my weekly video update. To their credit when I mentioned it, the sent me another video update. We discussed delivery for the following week, on Thursday, April 22, 2026. This time they did not send a calendar invite. That Tuesday they contacted me via text and stated due to a vehicle issue they would not be able to schedule delivery on Thrusday, but for Saturday instead. They then sent me a calendar invite for Saturday, April 25, 2026 for 10:00am. On Thrusday they sent an reminder, this made me feel a lot better because this confirmed the he arrived and was in place at their location. My husband and I traveled from Delaware to the pick up location in Philadelphia, PA. On pick up day, April 25, 2026 we received ANOTHER calendar invite. I figured this was them recomfriming the delivery. So, we lefted as planned. When we arrived around 9:40, I took another looked at the most recently sent calendar invite and noticed they changed the time to 12:25pm. I immediately called to confirm the change and they agent said there were issues securing a vehicle due to multiple planned deliveries. To be fair I should have paid attention to the details of the invite but due to the multiple changes we had already experienced I should have received a phone call. We had to wait another 2hrs. They were late but I did receive a message stating the admin was almost there, and they needed to know my vehicle’s make and model. When she did arrive around 12:45pm. There were several others there waiting with us to pick up their kittens. Each kitten they delivered were absolutely beautiful. We were they last to get our little guy. HE IS ABSOLUTELY BEAUTIFUL!!! It hasn't been a full 24hrs since we picked him up but he is very alert, playful and seems to be healthy. Although he is a little skinnier than I would like but nothing to be concerned with. Overall, I'm happy with my experience but moving forward I hope they are more transparent about the overall process. Our little guy came all the way from the Ukraine. Had we known this upfront, this would have eliminated unnecessary stress and worrying. My kitten was very expensive not to mention the cost of additional items for his enrichment that we purchased in advance. Hopefully, moving forward. Purebredkitties will take this review into consideration and implement a more transparent adoption process.
Response from Purebred KittiesMay 8, 2026
Thank you for sharing your detailed experience. ❤️ We’re very happy to hear your Maine Coon kitten arrived safely and is already playful and healthy. We also sincerely appreciate your honest feedback regarding communication and schedule changes. We understand how this caused stress, and we will use your comments to improve transparency and consistency moving forward. Wishing you and your kitten many happy moments together! 🐾 — Purebred Kitties Team




