Purebred KittiesReviews of purebredkitties.com

I spent over $5,000 purchasing and transporting my Maine Coon from Purebred Kitties. He arrived already showing signs of an upper respiratory illness and has since required multiple veterinary visits. He was diagnosed with feline herpesvirus, a lifelong condition, as well as ringworm. The ringworm spread to another one of my cats and has required weeks of treatment, extensive disinfecting of our home, and throwing away cat belongings. My elderly cat has now also become sick with feline herpesvirus-related illness and recently required emergency veterinary care and she’s actually not doing well. Showing signs of possibly needing to put her down which is breaking our hearts because she’s not recovering well. What has made this even more frustrating is the communication. No one from Purebred Kitties ever followed up after I received my kitten to ask how he arrived, how he was adjusting, or whether he was healthy. It has also been extremely difficult to get timely responses from them. They recently claimed I didn't report his medical concerns until approximately two months after receiving him. This is incorrect. I received him June 5 and emailed them on June 11, attaching multiple photos showing his illness and explaining that I was seeking veterinary care. They responded to that email and even stated that they appreciated that I had “sought veterinary care promptly.” I have documentation of all of this. They have offered $1,000 as a “gesture of goodwill,” but I have asked them to reconsider after providing documentation correcting their timeline. I am still waiting for a response. I love my kitten and don't regret bringing him into our family, but for the price I paid and the level of health, care, and customer service this company represents, this experience has been unacceptable. Based on my experience, I cannot recommend Purebred Kitties.

Bengal kitten purchased died less than a week from delivery. Kitten was diagnosed with FPV post mortem. Feline Panleukopenia Virus has an incubation period of up to two weeks, meaning that kitten most likely came ill or acquired illness on extensive travel from Ukraine to Philadelphia airport where she was picked up on a very cold day in February at an airport parking lot. When I took the kitten for its first vet visit, 3 days after delivery, she had a fever which the veterinarian treated with subcutaneous fluids and antibiotics. Supposedly the kitten had its FPV vaccinations in order, so FPV was not high on the list of diagnosis. Since there were no cats living in my household nor have there ever been the only conclusion is that I received an unhealthy kitten. The kitten did not make it to its follow up appointment as it died at home. The deceased cat was taken to the vet who tested it for FPV and it came out Positive. I requested a refund from Purebred Kitties who gave me an extensive run around despite providing them with all the medical records from the vet to no avail. They supposedly have a "Health Guarantee" which they do not honor. They also manage to remove negative reviews from Trustpilot as this is my third criticism of my experience with them and surely it will be removed.

We adopted our Abyssinian kitten, Canelo (Dallas), from Purebred Kitties on April 20, 2026. From the moment he came home, Canelo was the perfect kitten loving, intelligent, playful, and full of personality. He quickly became part of our family. Unfortunately, within weeks of adoption, we began noticing health concerns. We brought him to multiple veterinary appointments, including an emergency visit on May 23rd, after seeing changes in his energy, appetite, and breathing. Despite our efforts and repeated medical evaluations, Canelo’s condition worsened. On June 13th, he was diagnosed with pyothorax, a severe chest infection requiring emergency treatment and surgery. We spent nearly $15,000 attempting to save him, but despite the incredible efforts of his veterinary team, Canelo tragically passed away less than two months after coming home. The most painful part, aside from losing him, was Purebred Kitties’ response afterward. We provided his medical records and requested support, but they stated the condition was “acquired” and therefore not covered under their warranty. However, Canelo’s veterinarians could not determine the exact cause of his pyothorax. Their conclusion that it developed after adoption was based on assumptions, despite the fact that Canelo was indoor-only, never exposed to other animals, and showed health concerns shortly after arriving home. We also requested Canelo’s complete adoption and health records to better understand his medical history and the care provided before adoption. Despite multiple follow-ups, we did not receive the requested documentation. Our biggest concern is the lack of transparency and accountability. When families trust a breeder with a living being, they deserve honesty, communication, and support especially when something goes terribly wrong so early on. Canelo was not a transaction; he was our family. He brought us immense joy during the short time we had with him, and we will always cherish him. Unfortunately, based on our experience, we cannot recommend Purebred Kitties to future families.

Unfortunately I was sent a cat with two stomach parasites which ultimately spread due to the stressful journey from Ukraine to the United States. He is such a good boy and so kind but this is unacceptable. As this company is shipping cats from Ukraine they must ensure the cat has no parasites before they ship him. The shipping process was also quite miserable as they had me wait 3 extra weeks when claiming he was ready, leading to having to pay a flight nanny an additional 300$

I am extremely unsatisfied with my experience with Purebred Kittens and the third-party payment/financing process involved. I was charged twice for amounts over $4,000 and, despite this, I have not been refunded. In total, I paid $8,849.20, which is far beyond what I expected and not reasonable for the experience I received. Based on my experience, I do NOT recommend this agency or the third-party payment process they use. There are many ways to find reputable breeders directly, including through TICA, Facebook breeder groups, and other trusted breeder directories, often for a fraction of the cost. I wish I had done more research before moving forward, and I hope this review helps someone else avoid the same situation.

My review is correct. Purebred has stated that no refunds are granted. I asked questions and still haven't received an answer!! Why didn't you respond!! You are now trying to discredit this review. Trustpilot has a responsibility to ensure my review is posted. Why didn't you respond then? The only reason you are responding to my comment is that it has been posted on a site where other people can view it. Then answer the question: why was I told the kitten came from Ohio, yet it came from Ukraine? This kitten was very sick. People need to know that your company lied about where the kitten originated from. I still haven't received documents that state that she is a true Devon Rex. Purebred needs to stop selling unless you come up with better practices on where these kittens are coming from. People have the right to know and make that decision on if that want to buy a kitten from that country. Not prejudices, this country is in a war and the kitten could be fed anything. The people over there are not getting enough food, what makes you think this kitten got adequate are or food.

Please DO NOT purchase a kitten from this website. I purchased a Maine Coon kitten from them in March I have still not received my kitten. The communication is nonexistent. I have reached out multiple times and only canned responses. This website has no problem stealing your money, please use a reputable breeder in your area. I would give a zero star if it was available.

I am leaving this review to warn others about my experience with this company, as it has been extremely frustrating and unprofessional. In February, I placed a deposit on a kitten (originally named Seva, later changed to Robin Hood) under the belief that I was purchasing directly from a legitimate breeder at a fair and transparent price. After making the payment, I discovered that this company was not the original breeder but was acting as a reseller. The kitten I was sold was reportedly purchased by them for around $850, while I was charged close to $3,230. This significant markup and the fact that they were reselling the kitten were never disclosed prior to payment. Additionally, the listing indicated that the kitten would be available at around 3 weeks old. After I paid, I was then told I would have to wait several months (closer to 3 months) before the kitten could be provided. This directly contradicted the original listing and was not made clear beforehand. Because of these issues, I requested a refund. On February 28, I received an email from their team confirming that my refund of $1,750 would be processed and would take approximately 7–10 business days to reflect in my account. However, the refund was never issued. From that point forward, I sent over 15 emails and made repeated attempts to follow up, but my messages were largely ignored. I received little to no communication for weeks at a time. Due to the lack of response, I filed a chargeback with my bank. During this process, I was told by the company that $750 was “non-refundable,” which was never clearly explained beforehand. The dispute ended up being decided in their favor because I did not have the opportunity to fully present the details of the situation. After that, I continued trying to resolve this directly. I was given multiple conflicting explanations, including: That the delay was due to my bank That the refund was already processed That I would receive the full refund by mid-May None of these statements were followed through on. As of now, I still have not received my refund. Communication has again stopped, and my emails and calls are being ignored. This experience has involved: Misleading and incomplete information before payment A written promise of a refund that was never honored Months of delays and lack of communication Constantly changing explanations depending on who I spoke to I also want to note that I have retained screenshots of emails and messages confirming the refund and my repeated attempts to resolve this, in case any records have been altered or removed. Overall, this has been a very disappointing experience. I strongly recommend that anyone considering doing business here proceed with extreme caution and fully verify all details before making any payment.They will steal your money even though they are supposedly a large company which is supposed to mean they are proffessional and not money hungry.