Jordan P.
BEWARE!
BEWARE!! Update: Since Purebred Kitties has replied with useless nonsense, and I have submitted an additional $590 veterinary specialist report confirming congenital abnormalities requiring surgery, I have received no response or acknowledgment. ADVICE: If you are willing to take the risk of doing business with this company anyway like I was, then purchase using an AMEX. I was able to successfully get a complete refund by disputing the charge directly with AMEX, and providing documentation of this company's failures. I bought a precious kitty from this terrible company for over $4000 and it showed up at my door needing $4,400 orthopedic surgery to both back knees due to a congenital abnormality. Meaning, this kitty was born this way, and this company (and their preferred Veterinarian) signed off on a clean bill of health and sent him my way. After seeing a specialist, I was advised that ignoring the patella luxation in both knees at such a young age would likely result in secondary complications as he ages. So, I was left with the option of letting the the $4,000 kitty live cripple for the rest of his life, or spending $4,400 more to ensure the well-being and long life of this precious animal. The company has made no attempt to address this and after reviewing the requested vet records wished me the best of luck and warm regards. Rest assured potential buyers and other victims of this company's practices, as I have hired an attorney and will fight for the principal of this matter and well being of other animals and customers. I will fight relentlessly to undermine the illusion that this company presents as "committed to ensuring the highest standards of breeding, transparent and ethical practices, and a health guarantee that sets a new benchmark in the industry."
Response from Purebred KittiesSep 9, 2024
Thank you for your feedback Jordan. We understand and share your concerns regarding the health of your kitten. To clarify, our records show that the kitten was examined by a licensed veterinarian prior to delivery and showed no signs of congenital abnormalities at that time. It’s important to note that the issue was raised a couple of months after adoption. Up until that point, we did not receive any complaints regarding the kitten’s well-being. We take our genetic guarantee very seriously, but we have yet to receive medical records confirming that the patella luxation is congenital. We are committed to addressing any genuine concerns and are actively working to resolve this matter. If you have any additional documentation or information, please share it with us so we can better assist you. Thank you for your patience and understanding.




