Kathryn G.
Always Stellar
Always stellar! Customer service 10/10 when something goes wrong, super responsive. Insanely fast shipping & I get my stuff usually the next day (due to my proximity to their warehouse).

Shilajit Live Resin assists your body in reaching its maximum potential. Pürblack is a unique, live shilajit resin providing traditional and new benefits.
PÜRBLACK (purblack.com) has 667 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Kathryn G.
Always stellar! Customer service 10/10 when something goes wrong, super responsive. Insanely fast shipping & I get my stuff usually the next day (due to my proximity to their warehouse).
A H.
I've bought several items from them and they all work super well. life long customer!
Edward N.
I received PÜRBLACK as a gift and was genuinely impressed by the quality. Everything—from the packaging to the product itself—feels premium and thoughtfully made. You can tell they don't cut corners. Highly recommend if you're looking for exceptional quality.
Karen H.
PurBlack is a company I trust wholeheartedly. Customer service is great. I have a store near me that sells only pure food products. They carry this company’s products. I give it my recommendation.
Yvette
I've been taking PurBlack for about 4 months now and Have been really happy with it. I noticed a steady increase in my energy throughout the day without feeling jittery. It has been a simple part of my morning routine and looking forward to seeing the long-term benefits.
Andrew
EDIT: SOLVED, they replied and fixed everything! Product received. Spent 500$. 10 days ago. Not shipped yet. They don't reply to email. Order PB21666. I emailed you both from your contact form and your email, receiving a ticket confirmation from your automated system. I guess I'll issue a chargeback. SCAMMERS
Response from PÜRBLACKJun 10, 2026
Thank you for sharing your feedback about your experience. Order PB21666 was delivered to the customer two days after this review was posted. Due to a technical issue, the FedEx tracking information was not immediately received by the customer. Additionally, this was an international order using regular FEDEX delivery but was shipped Express at no extra cost and delivered within two weeks including processing days. While we understand the frustration that can arise from delivery updates or perceived delays, we always encourage customers to reach out to us directly so we can assist promptly and ensure all communications are received. We respond regularly but we understand that our emails may land in your SPAM folder. Check your email inbox, including spam or junk folders, for our responses. We aim to reply as quickly as possible, although responses may be slightly delayed over weekends.
Sharon
Honestly, I am very happy with the performance of the coated silver, a drop a day for few days, to nip cold and flu in the bud.
Don B.
Best product on the market right now! Very impressed with their new line of products! Purchased shilahit and bunch of other products it’s the best ever although I’ve purchased from PURBLACK before ! Still the best ! Joshua , as representative of PURBLACK went beyond customer service skills! Thanks for the great service!