PÜRBLACKReviews of purblack.com

Response from PÜRBLACKAug 17, 2019

Hi Meg, Thank you so much for taking the time to leave the review! Purblack appreciates your feedback, and I am sorry to hear that it has not worked for you. We take the satisfaction of our customers seriously and hearing that our product did not work for you is something we do not want to hear. We are here to assist you, and if you have the time, please reach us via our contact page here: https://purblack.com/contacts-us/

Response from PÜRBLACKDec 18, 2018

Michael, Thank you very much for letting us know. It is true that we had a backlog, as the result of Black Friday - Cyber Monday sales event. Now all is on schedule and delivered. Thank you for keeping us in check.

Response from PÜRBLACKJul 29, 2018

Glad you love the product but sorry you do not like the price. The 210g jar is more economical per gram for sure and the quality of our product is definitely worth it. Hope you are having a great day!

Response from PÜRBLACKJul 7, 2018

David, Please, contact us via: https://purblack.com/contacts-us/ We'll take care of this little dilemma:)!

Response from PÜRBLACKJul 7, 2018

Irina, Please, let us know where you would like the instructions emailed.

Response from PÜRBLACKJul 7, 2018

Julie, We absolutely do honor the guarantee. We never got the documentation though. Will you kindly email it to us? We'll happily take care of you.

Response from PÜRBLACKJul 8, 2018

Dear W. We are sorry that it is not working for you. It works for many people, maybe you are an exception.