puracashmere.comReviews of puracashmere.com

How heartless can management at Pura Cashmere be??? Horrible customer service. My wife inadvertently ordered 3 of the same items within 30 minutes of each other because she has Alzheimer’s Disease and Pura Cashmere charge a restocking fee for the returns—shame on you! This is a horrid disease affecting millions of Americans. The company should show some compassion and not look to profit from someone’s misfortune. SHAME ON YOU!

I ordered the fisherman cotton sweater in white. Love it! Perfect for Florida winters and chilly summer evenings in the north. Great quality and excellent customer service. Buy it — you won’t be disappointed!

I've been a fan of this style clothing for some time and have purchased through another popular site. I have to say I like the Pura sweaters much better. The others are too oversized and not a good fit - at least not for my body (5'2 - 120 LBS.) These are loose as they should be but not overly and really good quality both the cotton & the cashmere. Definitely will be a customer for life!

First time purchasing from Pura. Love all the sweaters . I’ve been looking for a navy cotton sweater and it’s perfect! I will order again.

Stay away from this company. My sweater was mailed to a cvs store 10 miles away. I didn't like the sweater and they charged me over $14. for a restocking fee.

I love the quality and the styles of the Pura Cashmere sweaters. I'm addicted!

I ordered from the company. Once I had the information that it was being sent from the US and involved duty that was an extra third onto the price- I decided to return the goods and get my money back. This process took months. I wrote to the company several times asking when I was going to get my refund. In the end I got PayPal involved- and finally got my refund. Lesson learned- never buy from a non British based company. I was disappointed with the poor customer service from the company- although the carrier company were equally slow at responding and telling me what was happening. Overseas websites don’t always make it clear that they are not British based - even if the currency is shown in Sterling. I’m shopping much less online than I did because of these issues.

Bought a boyfriend type cashmere sweater and was worried that it would be too "oversized." I like slim fitting close as I'm tall with a truly long and slim torso. I was really concerned when I took it out of the bag as it was huge, (size S). When I put it on, I was pleasantly surprised by the cut, it was super tailored and looked great on. The quality was top shelf, tailored and still slimming. I love the sweater and will be a recurring customer, absolutely!