PupsClosetReviews of pupscloset.com

Ordered a harness for my sons golden. It either got lost or stolen. Jessica was very helpful and they are sending me another one to replace that one. That’s customer service !!!!

The harness slides on and off easily. My dog is an escape artist, so for extra security I loop the leash around the large buckle and attach to a neck collar. So far it's worked well. I paid extra for the embossed name. Instead of the name being directly embossed, it's a panel that attaches with velcro--functional, but not as nice as a directly embossed name. Overall I (and my dog) are very happy with this purchase.

High quality collars

One star is too many for this company. NEVER RECEIVED MY ORDER AND NOW BEING IGNORED I ordered a collar mid august and received a tracking number in a timely manor. After two weeks, the tracking number still said that ups was waiting for the item from the company. I reached out and PC said my item was lost in the mail- but according to ups, it ever made it to their facility. PC told me they would send out another right away. And gave me a $10 gift card for my next purchase. Same result. Tracking number for an item that UPS is still waiting to receive. The company has now ignored multiple emails and refuses to communicate with me. Therefore I cannot get a refund and I never received the purchase item. It’s now too late to dispute the charge through my bank so I’m out. Searching about this company I’ve now seen others saying they never received their orders or refunds as well. DO NOT ORDER FROM THIS COMPANY!!!

I needed the perfect gift for a friends pet. From the beginning, I was very happy with everything. From the selection, ordering, and confirmation. I once had to email customer service because I was concerned about not getting a tracking number. They got back to me right away with the tracking number. I appreciate that in a business. I didn’t feel like a number. I felt like a valued customer. The collar is perfect! Well made, and just as special as Murphy is!

Product is well made happy with my purchase

The harness I received is perfect for my puppy. It is so much easier to put on than the one I had previously. It is sturdy and well made and fits him perfectly. Love it!

I’ve bought probably 10 harnesses for my girl and all of them seemed so uncomfortable for her. Your harness is so easy to put on and it doesn’t move all over the place. Thank you so much for putting Pride into your products.