PuppySpotAt PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Leonore A.
I am very pleased with PuppySpot. My new companion arrived healthy happy and ready to give her best. The team was helpful from beginning to delivery. Filling me in on everything from how to help my new pet transition after a long journey to filling me in on puppy proofing my home. The breader did a lot of the puppy training. So easy to pick up where they left off. So happy with everything.
Courtney W.
This is our second time using PuppySpot and we could not be more pleased with our experience! Both pups came in healthy and absolutely gorgeous, we were notified of any/all health changes and feel very confident we received the best pups we could have asked for!
Bonnie P.
Would have liked more info on the puppy we got. Things like what words she knew. What were her habits? We knew nothing about her and having a hard time getting her to relate to us.
Peggy W.
I ordered a cava poo puppy and went through and paid for and was sent the travel arrangements. I arrived at the airport to pick up puppy and the puppy that they sent was a wiener dog and I ordered a cava poo. I contacted them and they did figure out that my puppy was sent to someone else. The person that received my puppy would not return it and send it to me. They said there was nothing they can do. It was the worst experience, and they were very unhelpful, and did not compensate me for my time taking off the day and driving 100 miles to the airport and returning the day before Thanksgiving. Absolute worst company ever would never use again.
Candace B.
The customer service was outstanding. The website is confusing showing a puppy as ready before it actually is (due to weight requirement) which was a problem as I’d made a promise to my children they’d have the dog on a particular day as I spoke with CS and we arranged a pickup date. Super helpful finding another puppy, but I do not feel that I should have been charged the $100 fee in the circumstances. The puppy also came home with giardia 😕 but I think we’re past that and she is a darling healthy dog.
Kelvin W.
Very friendly and easy going way to get your top notch pup!
April D.
Puppy Spot was there and so informative every step of the way! Just excellent!
Paola S.
I will never use PuppySpot again. In fact, I wish someone had written this review and warned me before I lost nearly $5K & went through a painful emotional rollercoaster. What you should know about PuppySpot: 1. They are not puppy experts—they advised that I get a male-female to raise as bonded pair where that should NEVER be done for the breed. 2. They don’t check on living conditions —one of my puppies were raised entirely indoors, allowed & trained to potty on hardwood floors which made the transition to home living & potty training incredibly challenging. 3. That same puppy, was allowed by breeder to chew & ingest plastic—PuppySpot didn’t see anything wrong with this and called me hysterical, even though my vet said it could lead to intestinal blockages and THOUSANDS of dollars in surgery and medical charges. 4. Puppies live in unsanitary conditions—One of my puppies couldn’t fly b/c he had a terrible case of worms. They couldn’t clear it and flew him anyway, leaving me with $100’s of vet bills & endangering his long term health. 5. Behavioral problems originating with breeder become your problem—the breeder for one of my puppies didn’t socialize my puppy properly, imparted no discipline nor dealt with aggressive behavior. When he came home he was aggressive towards my other puppy, didn’t accept training and would repeat bad behavior over and over. PuppySpot said I should hire and pay for a trainer as neither they nor the breeder was liable for his aggression. 6. YOU WILL NOT GET YOUR MONEY BACK—PuppySpot will re-home the puppy back to the breeder but will not reimburse you A CENT. Which works out great for them because they will turn around and sell that puppy again. There is NO SITUATION—even if the puppy was raised in unsanitary conditions, made untrainable by the breeder or made sick by the breeder—You will not get any money back. 7. Breeders get paid about 50% of what you pay PuppySpot—The up-charge from PuppySpot is considerable, especially as all they do is coordinate logistics BADLY. I was handed from one person to the next, they didn’t schedule flights for my puppies that were convenient for me and never provided any of the information I needed. In fact, I only got communications from them when things went wrong and it had become an emergency. That NIGHTMARE is what you are paying THOUSANDS of dollars for. It’s a total rip off for the breeders who are actually doing the work. Go online and find a breeder you like. Skip Puppyspot. They are a rip off, making excuses to keep you hard-earned money and harm puppies.
