Theresa H.
I purchased a beautiful puppy on July 1…
I purchased a beautiful puppy on July 1 and she was delivered to me on the 26 of July and she was in horrible condition! Totally matted and stunk terribly bad!! I had her professionally groomed on the 27 and upon her vet visit discovered she has a bad parasite! Now taking 5 different medications, I’m praying she gets well. Puppy Spot made it easy to purchase her but delivered me a puppy with inhumane condition!! The breeders obviously did not care for her and I would NEVER recommend this experience to anyone!!! It has been proven to be the worse experience I’ve ever had!!
Response from PuppySpotAug 4, 2025
We’re truly sorry to hear about the condition your puppy arrived in, and we sincerely appreciate you giving us the opportunity to connect directly. While we’re glad to hear your puppy is now receiving the care she needs, this is never the experience we want for our customers. Our team is committed to the health and well-being of every puppy, and we’ve taken your concerns seriously. We appreciate your feedback as we work to improve the experience for future puppy parents. We wish your pup a full and speedy recovery and a lifetime of love in your care.




