PuppySpotReviews of puppyspot.com

Great communication! Always kept informed via multiple outlets (phone, text, email) on the status of my pet.

Purchased an AKC puppy, was told AKC paperwork would be paid for and puppy would be microchipped. None of this was true after they charged me $110. Also puppy had surgery just before we picked her up and was never disclosed until she was in my arms. Very poor outcome to a normal happy situation. Contacted support and was promised refunds but no one ever called back. Also purchased Fetch insurance as recommended and they didn’t cover check ups from surgery. Entire experience has been extremely disappointing.

I was impressed with their communication with me. They made many calls with great information while I waited for Frankie. And I adore the Havanese puppy from them. I am disappointed in some things. They had offered a new puppy kit for $89 with the details and pictures of what was contained. They showed a premium bed w embroidered blanket, stainless steel double diner bowls, dental chew, boomerang, crinkle pig, braided rope, and plush animal squeaker toys, 2 tennis balls, a drawstring bag w carabiner clip, premium leash, waste bag dispenser w refills. 12 items. I didn’t receive any of those. Instead I got 8 items, 3 of which I won’t be using, pee pads, whistle, and doorbells, and I had to buy a bed, blankets, and stainless steel bowls elsewhere. I received a snuffle mat, a leash and very small storage pouch, hanging doorbells, a whistle, a puzzle toy, and pee pads. They had also noted the food that he was eating and promised a small amount for his first day. I didn’t receive any food and he won’t eat that food I had bought. They arranged transportation for him to me for $700 from Missouri to South Carolina. I don’t know if I could have arranged transport elsewhere. I wasn’t aware that he would be traveling with 3 other puppies. He peed on himself and me as he was being handed over by the driver. That can happen but the driver said I might want to bathe him since his feet and belly were dirty. Our groomer tried to get the yellow stains off of his feet. She said she wasn’t able to get them all off and thought he might have been standing in pee at the breeder’s. He was very thirsty and starving and he didn’t want the dog food so I had to give him eggs, cereal and treats until I could go out. I took him to our vet one week later. His nails needed trimmed and, through a fecal sample, he was diagnosed with Giardia which none of the 8 dogs I’ve had previously ever had that. The vet said it’s very contagious and he could have picked it up at the breeder or in transport with the two other dogs he traveled with. I had to buy medication for that and I have to be very careful cleaning up his poop, his feet and his bedding. I wouldn’t discourage anyone from buying a puppy from PuppySpot or the transportation company. I’d just advise anyone to ask questions about everything that is promised and then at pickup time I’d go over everything again.

Everything went smooth from start to finish. If I had questions, they were answered. Staff was always kind, courteous, and helpful. Thank You All.

This was our first time working with Puppy Spot to adopt our new pup, and we found the communication to be excellent. All of our questions were answered, and they followed up with us at every step of the process.

DO NOT purchase any puppies from Puppy Spot!. Their puppies are from Puppy Mills!. We purchased a 9 week old puppy from their ‘reputable/vetted breeder’. Upon ONE week of having the puppy, brought her to the Vet for first visit. Puppy has PARASITES, EAR MITES, and YEAST EAR INFECTION!!!!. The 'breeder' operates under ‘Hidden Road Doodles, Baltic, Ohio’. This is a PUPPY MILl and I’m sure the conditions are BEYOND DEPLORABLE!!!!!. The parasite the puppy has is GIARDIA!!!!!. DO NOT do business with Puppy Spot or their ‘so called breeders’. I’m besides myself that I got DUPED into buying a sick puppy from a PUPPY MILL. The breeder should be jailed!!.

Very professional, and we are so happy with our puppy

At first this website seemed amazing! So did our “agent” Jordan who helped us pay for our puppy and talk us through the process. It was great until my payment went through. I never heard from Jordan again. I wasn’t able to speak to the breeders and when I called puppyspot back i was sent to a different person at a call center every time. Not a dealbreaker but when it came time to get my breeders information 2 days before my girlfriend and I need to drive 2 hours.. I decided to give my breeder a call and see how our pup is doing because the breeders never update the photos after purchase. Once my breeder answered he told me my puppy had died yesterday and that he told Puppy spot but they never got back with me. Then it took over a week to get my $3,400 dollars back with no sign that I would for sure or not. ( I had to call 2-3 times everyday and beg for a manager) I don’t know for sure but I have suspicion this place helps run puppy mills. I’m sure this will get deleted but just praying you all don’t make the same mistake I did by using this horrible website