PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Vince G.
Feb 2, 2026
Great experience
Great experience
Response from PuppySpotFeb 2, 2026
We’re thrilled to hear that you had a great experience with us. We truly appreciate you taking the time to share your thoughts — your satisfaction means a lot to us!
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Adriana P.
Feb 2, 2026
Slow and Vague
Slow to respond to questions. When weather impacted delivery we still got automated messages for early delivery. Called and asked for guidance on security and dog aptitude and they didnt really know much. No explanation of how the guarantee on health report works. Received endless spam calls for dog products and insurance claiming connection to puppyspot. Overall disappointed with quality for the price. But we did receive the greatest little dog so happy it all worked out.
Response from PuppySpotFeb 6, 2026
Thank you for sharing your feedback and for letting us know about your experience. We understand your concerns regarding communication and guidance, and we’re glad to hear that you’re enjoying your new puppy. Our team has attempted to reach you and would welcome the opportunity to connect directly to better understand your experience. Please feel free to contact us at your convenience—we’re here to help.
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Emy
Feb 2, 2026
Watch out dogs are from Puppy Mills.
Dog was from Puppy Mill in Ohio. Not from a proper breeder. WATCH OUT GO LOCAL SO YOU CAN SEE THE DOG AND THE BREEDER TO MAKE A GOOD DECISION. 2/2/2026 - I spoke with Puppy Spot and I will be sending them my information about the puppy mill. I am also sending them my medical information regarding his Kennel Cough and Giardia treatments.
Response from PuppySpotFeb 6, 2026
Thank you for sharing your feedback. We understand your concerns and appreciate the opportunity to speak with you directly and review the information you’ve provided. Our team takes all breeder- and health-related concerns seriously and will carefully evaluate the documentation submitted. We remain committed to supporting our customers and ensuring concerns are reviewed appropriately.
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Marcel R.
Feb 1, 2026
Bernese Mountain Baby
I had been looking for a puppy for a few weeks before this; I finally found myself checking out a listing for perhaps the cutest puppy I have ever seen. After getting a call from an excited agent who was eager to tell me the benefits of going through PuppySpot, I caved and got my Bernese Mountain Dog, Breya. She’s been an incredible light in my life and everyone on the street stops to say how cute she is! Thanks PuppySpot for giving me my furry little daughter
Response from PuppySpotFeb 2, 2026
We're so happy to hear that you found Breya through us! It's wonderful knowing she has brought so much joy into your life. Thank you for sharing your positive experience; we appreciate your feedback!
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Mitchell W.
Feb 1, 2026
Our new wonderful dog!
Great and easy experience. Would definitely recommend!
Response from PuppySpotFeb 1, 2026
We're glad you found it easy and great! We appreciate your recommendation; thank you for your feedback.
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Tim M.
Feb 1, 2026
Ryan and Titus did an incredible job…
Ryan and Titus did an incredible job taking care of my baby. She was clean and healthy, not stressed out at all I was expecting her to be a mess Great job 👏
Response from PuppySpotFeb 1, 2026
We're happy to hear that your baby arrived clean, healthy, and stress-free. It's great to know that the transport was handled so well. We appreciate your positive feedback.
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Bill A.
Feb 1, 2026
Great job !!
Great job !!
Response from PuppySpotFeb 1, 2026
Thank you so much for the kind feedback — we truly appreciate it! We’re glad we could help and are always here if you need anything further.
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Francesca L.
Feb 1, 2026
Love my new puppy
The transport of my puppy from the breeder to my home was great. Make sure to read the terms because some small health issues do not have to be disclosed at time of purchase. But puppyspot will reimburse if there is expenses due from this issue. I am in love with my puppy.
Response from PuppySpotFeb 2, 2026
Thank you for sharing your feedback with us. We understand how concerning it can feel when questions around communication and your puppy’s health arise. We appreciate the opportunity to connect with you and discuss your concerns directly. Please know we care deeply about your puppy’s well-being, and if there’s anything further you need or would like to review, our team is here to support you.
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