PuppySpotReviews of puppyspot.com

Everything went perfect!

The whole process from start to finish went smooth and without a hitch. I was kept informed all the time and the delivery folks were most helpful and friendly.

PuppySpot made the entire process easy, transparent and enjoyable. Communication was excellent and my puppy arrived healthy and happy. The delivery drivers were also amazing. I’m trilled with my experience and would absolutely recommend PuppySpot to anyone looking for a new furry family member!

In my opinion I feel the company can have better customer service. For example after we purchased our golden retriever, Aaron was the representative that helped me through the process, he was nice, asked screening questions, advised I can contact him anytime to ask questions. I called him and texted him 3 different times with no reply. I felt, once they received our money they were done. I wish the breeders would up date photos, give more of a bio of each puppy and their schedule to make transition a little more easier. I wish they did more of a background check on who will be adopting their puppies, anyone can lie on screening questions and their puppies could be given to an unsafe home etc. This was my first time using a puppy concierge, and will be my last. I would prefer to have communication with the breeder. At the end of the day, our puppy was delivered safely by Buck and Justin, but may have given wrong puppy food. We love him so much.

Great staff

Had great communication with the staff. I had to go away for a while and they accommodated my needs with Kyler. He's happy at his new home now with his brother and sisters. Thank you so much!

Communication from the first phone call to door delivery was excellent. PuppySpot’s staff from my concierge, Michael, to Fabio and to the driver, Richard, was top of the line. All in all, a great experience and my puppy is wonderful.

Delivery was 12 hours early!!! Dusty is a beautiful puppy , and we are both learning this new experience for both of us .