Jaime
Excellent customer service
Excellent customer service. Quick response time, no pressure, and my issue was resolved right away. Really appreciate how easy Emma made the whole experience.

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jaime
Excellent customer service. Quick response time, no pressure, and my issue was resolved right away. Really appreciate how easy Emma made the whole experience.
Shelley
amazing people and very professional customer service.
Catherine Gillan D.
We now have 9 pads through out iur house. My senior dog is very good about using them and not the carpet
Margaret
Puppy pads are a great product and my dog uses them faithfully when I am away longer than expected. I don’t need any more product now and don’t know how to stop the shipments.
Donna
This response is in regards to customer service. They advised me how to solve the problem possibly with my dog and the pads. Giving several weeks and issue wasn't solved (dumb stubborn Maltese), they honored my decision to cancel the detergent strips.
Josee P.
Great customer service, fast delivery. The pads are thick and keep wetness and odor well sealed. One of my dog used it immediately, my senior dog is still deciding...
David
The puppy pads work great ! Thank you
Sam
I emailed them and within 10 minutes they had gotten back to me. We repeatedly emailed and heard back in a few minutes. Thanks for NOT making me hang most of the day waiting for a reply.