customer
They're quick to reply
They're quick to reply, so far with realistic results

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
They're quick to reply, so far with realistic results
Terri F.
These did not work. They did not absorb. Urine just rolled off. I followed instructions to pre wash, used their detergent sheets, double rinse. Went back & forth with the company for a month and finally gave iu. Their money back, no questions asked guarantee is worthless! I kept getting told to try different things. I now have 3 useless pads & 2 boxes of their detergent that I cannot use.
Response from PuppyPadMay 21, 2026
We’re truly sorry to hear about your experience. We completely understand how frustrating it must have been to carefully follow the instructions, use the recommended products, spend time going back and forth with support, and still feel disappointed in the end. That is never the experience we want for you. We actually tried reaching out by phone and also sent an SMS because we genuinely wanted the opportunity to connect with you personally and better understand what happened, but unfortunately we were unable to get through. We would still truly love the chance to speak with you directly. If there is a better phone number or a good day and time to reach you, please send it to us via email. We’d really appreciate the opportunity to connect and see how we can help.
John
Thank you for your quick reply
Gillian
I found that the pads work brilliant, we use them if we are going to be out for any length of day. They are easy to throw into the washing machine and dry quickly. Had to contact the company and found Emma very helpful.
Linda G.
The follow up for my purchase was exceptional. I love the product and I appreciate all the good advise and tips.
Velvet
Excellent customer service.
Tamara
I needed to cancel a renewal subscription and Emma handled my request with ease. She was very professional and though I could tell she would prefer that I kept receiving their product, she didn't make it difficult. Thank you Emma for completing my request. Good customer service!
Lauren
Emma responded quickly to my email requesting a change, took care of it, and made sure that their product meets my needs.