JD
Customer service is fantastic
Customer service is fantastic. Same day response. I got mine within minutes of reaching out. These puppy pad dryer sheets work great!

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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JD
Customer service is fantastic. Same day response. I got mine within minutes of reaching out. These puppy pad dryer sheets work great!
Sandra
Detergent sheets are very useful and provide a clean puppy pad without odor each day
Minnie
The service was excellent. Truly satisfying.
Bonnie K.
Customer service has been very supportive with me trying to house train a terrier which are notorious for being stubborn.
Response from PuppyPadMay 24, 2026
Hi Bonnie, Thank you for sharing this 🐶💛 Terrier parents definitely understand the word stubborn. We’re so happy to hear you felt supported along your house training journey. Every pup has their own personality, and we’re glad we could be there to help along the way. Thank you for your support, Bonnie, and give your little terrier some extra love from us 🐾 PuppyPad Customer Experience Team
kay W.
Jury still out. Have only used for 1 week and so far it's "hit and miss". Pup is almost 4 months. Sometimes she'll sniff and use it. Other times she'll stiff every inch and the pee somewhere else! She's a Miniature Pinscher and there for stubborn, with a mind of her own, so we haven't given up!
Rose
It was a pleasure dealing with Emma to resolve my concern. The situation was taken care of quickly and professionally. I wish more companies would adopt your customer service skills. Well done!
Sam
Originally, I bought and gifted several puppy pads to a good friend with several aging dogs, keeping one for my 14year-old dog, assuming the time for it was not far off. It was not long after that, she peed in her sleep on the carpet two nights in a row. I immediately ordered more puppy pads. After the carpet was cleaned, I put several puppy pads on the carpet, and she started sleeping on the puppy pads. They are easy to throw in the washing machine and even though I have used the soap used for clothing, etc., there is no urine smell. I think you can put them in dryer, but I let them air dry. They still look like new. Probably the most practical and effective purchade I have made in years.
Monica
Emma from PuppyPads was so helpful with my order. She got back to me right away! My Pomeranians love PuppyPads! I have three and they took to them right away! Ten out of ten 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟