Mrs C.
Customer service is friendly and quick to respond
Reached out regarding my subscription of puppypad detergent sheets. Emma from customer services was wonderful, and response time was really quick. Query resolved.

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Mrs C.
Reached out regarding my subscription of puppypad detergent sheets. Emma from customer services was wonderful, and response time was really quick. Query resolved.
Cheryl
Sarah was very helpful, my puppy finally got it & is using the puppy pads!
Warren
What made me choose a 5 stars review was the customer service I received at 2 a m from Emma. I was shocked that she took the time to listen to my concerns about my pup only wanting to grab the pads and run off with and chew on it, offered suggestions and then when I still cancelled my future orders she was still very pleasant. I am truly amazed.
Cornelia
The product was mailed and received in a timely manner manner.
K. M.
Responded very quickly and kindly. There were willing to work with me. Very happy with their service!
anne D.
My purchase of puppy pads has really helped with caring for my elderly incontinent old lady and excellent customer service from Emma who helped with my subscription. Excellent customer service with help all along from this company.
Bernard E.
The ordering process was easy to accomplish. The order arrived at my address quickly. The price I paid for the pads was reasonable and of high quality. I am very happy with the puppy pads. Thanks to your staff for the work done to make this successful business.
Shirley J.
They work I just need bigger ones.