Valerie
Excellent Customer Service
The ordering process was quick and easy. The customer service in regard to processing my reading was courteous and helpful. Thank you for understanding my request for a refund.

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Valerie
The ordering process was quick and easy. The customer service in regard to processing my reading was courteous and helpful. Thank you for understanding my request for a refund.
Nick L.
These pads have been excellent. My dogs went straight to them and no accidents. Am saying goodbye to the constant clearing up of the disposable pads. I have also been using the wash sheets having set up a subscription. Investment in buying these washable pads is a no brainer
Michael
I just love this product! I’ve only had them for less than a week and I’m already ordering more. The fur babies really hard attracted to it and it’s so easy to clean.
Kathleen
When I had a problem on your site I sent an email with my concerns and right away Emma from customer service got right back to me to assure me I had nothing to worry about. Thank you Emma
Maureen
I tried to order laundry sheets online and I failed to connect. I wrote for help and the kind and very efficient Emma had me sorted and my order placed in under five minutes. I couldn't ask for better service.
Lisa
Working with Emma was a great experience. She’s a great addition to your customer service team.
Joan
Emma was helpful & gave the ideas as to how to get Susie to use the pad. I will continue to try, however, I must stay within your 90 day return policy
Belinda M.
Quick response when you email the customer service.