Melina M.
Their customer support was very helpful…
Their customer support was very helpful and gave us multiple options to choose from. Their response was very quick, which was also much appreciated. Thanks so much!

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Melina M.
Their customer support was very helpful and gave us multiple options to choose from. Their response was very quick, which was also much appreciated. Thanks so much!
Mickey
Very helpful
Max
Emma has timely with her responses and very helpful in making it a great customer experience.
leslie
Puppy Pad is an efficient, understanding personalized business that I highly recommend. Their products are top notch.
Bowie the Chihuahua’s M.
My little Chihuahua, who’s about a year-old who we rescued is still being potty trained and also gets very nervous and pees more often (we had our veterinarian thoroughly check him out and it’s more of a nervous thing) is attracted to the pad and it makes cleanup and training so much easier! When I’m on long calls in my office at work and I can’t take him outside He goes directly on the pad and I just put it in the wash with the subscribed laundry sheets. Be sure to use the laundry sheets they provide because if you use regular detergent (which we accidentally did on one pad) it stops working. Customer service is also amazing. I do plan to order more of these pads soon!
Response from PuppyPadMay 29, 2026
Hi Bowie’s Mom, Thank you so much for sharing your experience 💛🐶 We’re delighted to hear that PuppyPads have been helping your rescued Chihuahua with both potty training and those moments when his nerves get the best of him. It sounds like he’s found a routine that works well for him, and we love hearing that he confidently goes to the pad when you’re busy and unable to take him outside right away. Thank you as well for sharing your experience with the laundry sheets. We’re glad they’ve helped keep your PuppyPads performing their best and fitting seamlessly into your routine. Most of all, we’re thrilled that PuppyPads have made training and cleanup easier for both of you. Please give sweet Bowie some extra love from us, and thank you for your trust and support 🐾 PuppyPad Customer Experience Team
Janet B.
Great product for my senior pup.
Michelle
These puppy pads are amazing! Our yorkie does so well on these! We had so many accidents before these. The customer service is great! They responded quickly and helped me make adjustments to my order without any hesitation! I strongly recommend these puppy pads!
Response from PuppyPadMay 29, 2026
Hi Michelle, Thank you so much for your wonderful review 💛🐶 We’re thrilled to hear your Yorkie has done so well with the PuppyPads and that they’ve helped reduce the accidents you were dealing with before. Success stories like yours are exactly why we do what we do. We’re also happy to hear our team was able to quickly help with your order adjustments and make the process easy for you. Thank you for your recommendation, trust, and support, Michelle. Please give your Yorkie some extra love from us 🐾 PuppyPad Customer Experience Team
Eileen P.
These puppy pads (came in a box of three) did not work AT ALL to get my dog to pee in the specified place. Nothing. Zero results. I asked for a refund.
Response from PuppyPadMay 26, 2026
Hi, We’re truly sorry to hear this and completely understand how disappointing and frustrating this experience must have been. We know you were hoping for better results and understand your frustration after seeing no success. We’d genuinely love the opportunity to better understand your experience and work toward a resolution. If you're comfortable, please send us additional information along with your best phone number and a good day and time to reach you. We’d truly appreciate the chance to personally connect and help. We’re here for you and would love the opportunity to support you further. PuppyPad Customer Experience Team