Hazel
I needed direction with the pads and…
I needed direction with the pads and got a response immediately. Good customer service.

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Hazel
I needed direction with the pads and got a response immediately. Good customer service.
Joy
The pads work beautifully with my 2 dachshunds. Wash up nicely.
Response from PuppyPadJul 10, 2026
Hi Joy, Thank you so much for your wonderful feedback 💛🐶 We’re delighted to hear the PuppyPads are working beautifully for your two Dachshunds and that they wash up so nicely. It’s great to know they’re making life a little easier for you and your pups. Thank you for your trust and support, Joy 🐾 PuppyPad Customer Experience Team
Richard
They answered my request very quickly and efficiently. Extremely easy to deal with and very pleased with the product and service.
Response from PuppyPadJul 10, 2026
Hi Richard, Thank you so much for your wonderful feedback 💛 We’re delighted to hear our team responded to your request quickly and efficiently, and that you found the process easy from start to finish. It’s also great to know you’re very pleased with both our products and our service. Thank you for your trust and support, Richard 🐾 PuppyPad Customer Experience Team
Hilary
Emma was great! Responded quickly too! Much appreciated!
Response from PuppyPadJul 10, 2026
Hi Hilary, Thank you so much for your kind words 💛 We’re delighted to hear Emma provided amazing customer service and responded so quickly. We’ll be sure to share your wonderful feedback with her. Thank you for your trust and support, Hilary 🐾 PuppyPad Customer Experience Team
Soshiny
Great experience. I had to contact customer service and had a fabulous conversation with a real human being. So caring and helpful. PuppyPad has been used by pup once. I'm so excited about that. He refused to potty outside in the rain and with wet grass so he came in, went to the pad and pee'd. He missed a little as he was at the edge but I'm not complaining. He did it!!!!! Now I have to get the washing of pad timing down. Not exactly sure when to do it. That will be my next Convo with a real human very soon.
Response from PuppyPadJul 10, 2026
Hi Soshiny, Thank you so much for your wonderful review 💛🐶 We’re thrilled to hear your first experience with PuppyPad has been such a positive one. It’s especially exciting to know your pup chose the PuppyPad after refusing to go outside in the rain. Even if he was a little close to the edge, we’d definitely call that a big win! We’re also so grateful for your kind words about our customer service team. Knowing you felt cared for and supported by a real person truly means a lot to us. Whenever you're ready, we'd be more than happy to help with tips on when to wash your PuppyPads and answer any other questions you have. Thank you for your trust, support, and for sharing your experience. We’re cheering you and your pup on every step of the way! 🐾 PuppyPad Customer Experience Team
Kathy
Excellent experience with Emma.
Response from PuppyPadJul 10, 2026
Hi Kathy, Thank you so much for your kind feedback 💛 We’re delighted to hear you had an excellent experience with Emma. We’ll be sure to share your wonderful words with her, as we know she’ll truly appreciate them. Thank you for your trust and support, Kathy 🐾 PuppyPad Customer Experience Team
Sonya D.
The pads seem to work great for my shih tzu. I realize I chose the wrong design pad. It's hard to visually detect urine on the pad. If I order pads again I'll chose a darker than tan pad. Th laundry sheets smell good and my dog likes it.
Response from PuppyPadJul 10, 2026
Hi Sonya, Thank you so much for sharing your experience 💛🐶 We’re delighted to hear the PuppyPads are working great for your Shih Tzu and that you’re enjoying the Laundry Detergent Sheets as well. Thank you also for your helpful feedback about the pad design. We completely understand how a darker pattern may make it easier to spot when the pad has been used, and we appreciate you sharing that with us. Thank you for your trust and support, Sonya 🐾 PuppyPad Customer Experience Team
Laura
Emma was wonderful! She gave me advice which I tried with my pup but was so understanding when it didn't work for us. Great customer service!!!
Response from PuppyPadJul 10, 2026
Hi Laura, Thank you so much for your thoughtful review 💛 We’re delighted to hear Emma was able to provide guidance and support throughout your experience. Every pup is different, so while not every approach works the same way, we’re glad Emma was able to offer advice and understanding along the way. We truly appreciate your kind words about our customer service, and we’ll be sure to share your feedback with Emma. Thank you for your trust and support, Laura 🐾 PuppyPad Customer Experience Team