Aline
Excellent product and service
Excellent product and service. Prompt attention if changes are requested. Very reliable and efficient company.

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Aline
Excellent product and service. Prompt attention if changes are requested. Very reliable and efficient company.
TiaJuana
Responded very quickly. Fixed the problem immediately.
mfscpa
The people at Puppy Pad are always helpful I appreciate their notifications and I know when I send a reply that they will contact me. They have a great product and are a pleasure to deal with.
Nathan B.
Emma was incredibly helpful, courteous, and overall exemplary customer support
Vicki
Love it, and my puppies usually hit on it. Love being able to wash them.
Kari S.
These are the greatest things ever!!! We purchased these when we got our puppy and have been using them ever since! she is now 2 years old and still uses them!!!
Jenifer J.
I’m so upset. My dog hates this, like she would get near it and jump when I put her on it. I tried to return it but was enviro keep trying. I tried for a little bit longer and finally decided it wasn’t worth it and asked for a refund. I wound up accepting $15 back instead of a full refund because they kept arguing with me via email that it made no sense to return it that they just would give me a very partial refund and that I could keep the product. Now I wish I hadn’t because I put two and two together finally today. My puppy has been vomiting since she got this pee pad. I didn’t make a correlation until I took it away and the vomiting stopped. Even then, I assumed it was something else we’ve been to the vet. We’ve changed her food. She’s been on medication and I got the vomiting to stop. This morning I took the pee pad out again because the others were in the wash, she stepped onto it and vomited. There’s something in this path that’s making her sick and it’s cost me over $400 in vet visits to figure it out. I’ve gotten $15 back and I’d like to get the rest of it back at minimum considering what it’s cost me. I’m feeling so awful that I brought something into my house to make my life easier and it made my puppy sick. Update: Now I’m being harassed. I have been contacted directed. Forever it’d I don’t “believe” it made her sick. It made her sick and I resent your phrasing, I’m not pursuing this any further so calm down. If you’d have just honored your refund policy without arguing I’d never have given you a review. This whole process has been ridiculous.Stop emailing me. Leave me alone.
Response from PuppyPadJul 15, 2026
Hi, We're very sorry to hear about your puppy's health issues. We can only imagine how stressful and upsetting this has been for you. This is the first time we've heard that you believe the PuppyPad may be connected to your puppy becoming sick. Our patented pheromones are designed to help encourage dogs to use the pads and are not known to cause illness. While we can't determine what may have caused your puppy's symptoms, it's possible there may be another underlying condition, so we're glad you sought veterinary care. We take concerns like this very seriously and would like the opportunity to look into it further. Could you please send us your order number or the email address used for your purchase so we can review your case and contact you directly? We appreciate the opportunity to better understand what happened and see how we can help. PuppyPad Customer Experience Team
Pat P.
These pads work like advertised.