Sherry A.
The pads came in record time
The pads came in record time. They were much needed. Thank you!!

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sherry A.
The pads came in record time. They were much needed. Thank you!!
Jeanne
These pads are fantastic and a life saver for me! MY dog does both of his businesses on the pad. So easy to just put soiled pad in the washer. Love this product!
Tommy
Excellent customer service! Emma was very helpful and responded very quickly to my request.
Evan
Subscription trap – be careful at checkout Ordered a single pack of their Laundry Detergent Sheets and only found out afterward it had signed me up to a recurring 30-day "autoship" — this wasn't made clear at checkout. Their account/login page to manage or cancel a subscription is broken, so there's no self-service option. Cancelling required three separate email exchanges over several hours: each reply tried to push the billing date back or upsell instead of actually cancelling. Only got a written cancellation confirmation after I insisted a third time and mentioned I'd blocked payments with my bank. Got there in the end, but go in with your eyes open if you're offered anything described as an "autoship."
Response from PuppyPadAug 4, 2026
Hi Evan, We're truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. Upon checking your account, we can confirm that your subscription has been successfully cancelled. We'd really appreciate the opportunity to speak with you directly and better understand what happened. If you're open to it, could you let us know the best time to call you? We'd also love to hear what we can do to help make things right. Thank you again for your honest feedback. We hope to have the chance to regain your trust. PuppyPad Customer Experience Team
James
Puppy Pads work great for our older dog. The reason for only four stars is the order process discretely includes an auto subscription for repeat deliveries of soap sheets and sprays. It can easily be overlooked leaving one with unexpected charges going forward.
Jarita
Open communication is great. As a dog owner I appreciate the willingness to work with your customers. Besides that my new pup uses the pads quite well. We keep one in each room for her convenience plus outside runs.
Ivey G.
Emma responded very quickly to my inquiry and was very professional and helpful in her response.
Janet K.
I emailed Puppy Pad to ask several questions. Emma emailed me back within a few minutes, answering my questions directly, precisely & offered to change the shipping address since it hasn’t as yet shipped. She genuinely cared & was so helpful. It was reassuring to me that I was in good hands. Emma is an excellent employee & should be recognized for doing such an exemplary job. Kudos to her & to whoever hired her‼️