Puppies.com Reviews | Read Customer Reviews of puppies.com

Puppies.comReviews of puppies.com

4.82,322 reviews
Malls & Marketplaces
625 Kenmoor Ave SE, Ste 350 PMB 84304, Grand Rapids, Michigan

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Puppies.com

About Puppies.com

Welcome to Puppies.com! We're the trusted place online where millions of people have found their new furry family members since 2003.Our easy-to-use site connects puppy lovers with caring, trusted breeders. We’ve helped countless families safely find the perfect puppy to match their lives. With millions of successful matches, we’re proud to be a reliable and loved resource in the puppy community.Searching for your new puppy is fast, simple, and free. You can quickly filter by breed, age, gender, price, and location, so it’s easy to find exactly what you're looking for.The Puppies.com platform is designed to provide clear, detailed puppy profiles along with tools that help users research, ask questions, view credentials, conduct customized searches, set preferences, and communicate securely. Features such as structured listings, ID verification tools, customer reviews, educational resources, and in-platform messaging are intended to support transparency and thoughtful connections between puppy listers and puppy searchers alike.Breed Matchmaker tools help visitors learn more about different breeds and identify options that align with their lifestyle. Puppy seekers can also narrow their search by age, breed, location, and other criteria to help find the best fit.At Puppies.com, we’re committed to making your puppy search a joyful, safe, and rewarding experience. Join our community and start your journey toward a lifetime of tail wags and puppy kisses.Welcome to Puppies.com—trusted by millions for paws-itively happy families!

Puppies.com (puppies.com) has 2,322 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Website: puppies.com
Category: Malls & Marketplaces
Location: Grand Rapids, Michigan
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Puppies.com reviews

2,322 approved reviews, newest moderated first

Cherrie T.
May 20, 2024
a special dog
my parents got me a goldendoodle for me birthday he is well except for the zoomies and pooping and peeing
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Brent Y.
May 16, 2024
Featured breeders are scammers and even…
Featured breeders are scammers and even after showing proof one of their darling breeders stole my money they suspended me and left her account going no problem. Reply to puppies.com reply below: you don't see my profile because you deleted it scumbags. I'm sure you got kickback money every time someone gets ripped off because you seem to do nothing about it except talk and talk and talk.
Response from Puppies.comMay 20, 2024
Hello, Featured breeders are those that have an active Premier membership. It's unfortunate that you did not have a good experience with the seller you chose to contact. We have Buyer Tips and Report/Block buttons on every listing to assist in having a safe transaction. Hopefully you can dispute your payment through the avenue you paid to recoup your money. We were unable to find an account under your name. Please contact us at [email protected] to look into your account suspension.
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Brian Lee M.
May 9, 2024
Puppies.com has zero interest in…
Puppies.com has zero interest in ensuring buyers are protected by breeders with unscrupulous practices like Exotic Innovations Frenchies and Dobermans in Orlando Florida. This company refuses to return my $500 deposit after failing to disclose in advance injuries the puppy had sustained prior to my driving 2.5 hours to pick it up. Ali and Yas then agreed to let me pick from a litter expected to be due in March/April only to fail to provide updates and postpone again for an additional 5 plus months. Puppies.com permits loopholes from those who purchase from its site to have access to testimonials which provide a clearer picture of the experiences with the breeders who list with them. Buyer beware. They are not looking out for your best interests.
Response from Puppies.comMay 9, 2024
Hello, It's unfortunate that you did not have a good experience with the seller you did business with. As a bulletin board service we do not get involved in the transactions that take place outside of the website. You are welcome to post a testimonial on the seller's account if you paid a deposit or purchased a dog from a listing that was posted on the site. You can try disputing your payment through the avenue you paid, and If the seller did not follow their contract then you have the option of pursuing legal action against them. We hope you will be able to find a resolution to the situation with the seller. If you have additional questions please contact us at [email protected]. Puppies.com Support
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Fay Lewis A.
May 7, 2024
Found our forever fur baby!
This is our first time using the site. We found our forever fur baby. She is the sweetest, just as described… loves her belly rubbed! WE ARE IN LOVE! 🥰 As for the owner, she was great, answered all questions & even sent me pictures before we could pick her up! Very pleased!
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Damian J.
May 2, 2024
Excellent!!
Excellent!!
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Macy W.
Apr 21, 2024
Started a trial and cancelled but was…
Started a trial and cancelled but was still automatically charged. Waiting for support to get me my refund
Response from Puppies.comApr 25, 2024
Hello, The free 3 day trial does not ask for any payment information. You would have had to submit your payment information after your free trial ended in order to be charged for a membership. If you canceled the membership and were charged still charged again then please contact us at [email protected] and we will be happy to assist you. Looking forward to hearing from you. Puppies.com Support
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Polly W.
Apr 14, 2024
They truly care about our pets.
They truly care about our pets.
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Gary
Apr 11, 2024
I was not impressed with Puppies.com
I was not impressed with Puppies.com. I find it very suspicious that after my free 3 day trial was up I received an email inquiring about one of our puppies. The only way to view the email was to pay the monthly subscription, so I did. And the email read “is it still available?” to which I responded timely and never received any more correspondence but they got my monthly subscription paid. I never received another email again the remainder of the month. We had 8 pw corgis, great colors, and priced similar to other listings.
Response from Puppies.comApr 12, 2024
Hello, Thank you for your feedback. I'm sorry you did not have a good experience on our site. We have refunded your payment back to your card. Going forward you are welcome to add your contact information in your listing so buyers can contact you directly. Thank you for using Puppies.com.
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