Puppies.com Reviews | Read Customer Reviews of puppies.com

Puppies.comReviews of puppies.com

4.82,322 reviews
Malls & Marketplaces
625 Kenmoor Ave SE, Ste 350 PMB 84304, Grand Rapids, Michigan

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Puppies.com

About Puppies.com

Welcome to Puppies.com! We're the trusted place online where millions of people have found their new furry family members since 2003.Our easy-to-use site connects puppy lovers with caring, trusted breeders. We’ve helped countless families safely find the perfect puppy to match their lives. With millions of successful matches, we’re proud to be a reliable and loved resource in the puppy community.Searching for your new puppy is fast, simple, and free. You can quickly filter by breed, age, gender, price, and location, so it’s easy to find exactly what you're looking for.The Puppies.com platform is designed to provide clear, detailed puppy profiles along with tools that help users research, ask questions, view credentials, conduct customized searches, set preferences, and communicate securely. Features such as structured listings, ID verification tools, customer reviews, educational resources, and in-platform messaging are intended to support transparency and thoughtful connections between puppy listers and puppy searchers alike.Breed Matchmaker tools help visitors learn more about different breeds and identify options that align with their lifestyle. Puppy seekers can also narrow their search by age, breed, location, and other criteria to help find the best fit.At Puppies.com, we’re committed to making your puppy search a joyful, safe, and rewarding experience. Join our community and start your journey toward a lifetime of tail wags and puppy kisses.Welcome to Puppies.com—trusted by millions for paws-itively happy families!

Puppies.com (puppies.com) has 2,322 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Website: puppies.com
Category: Malls & Marketplaces
Location: Grand Rapids, Michigan
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Puppies.com reviews

2,322 approved reviews, newest moderated first

Judy S.
Jul 30, 2025
I have the puppy of my dreams
I have the puppy of my dreams
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snoobydi
Jul 29, 2025
I think the site is wonderful
I think the site is wonderful. Lots of pets to choose from. Searching and saving is easy. Only thing I would improve on is a system to remove people who don't answer when people inquire. Very frustrating.
Response from Puppies.comJul 29, 2025
Thanks for the kind words—we’re thrilled the search and save features are working well for you! We hear you about unresponsive sellers. We’re rolling out stricter response‑time standards and automatic reminders; profiles that ignore repeated inquiries will be paused or removed. Your feedback helps us fine‑tune these tools so every message gets the attention it deserves. Thanks again for helping us make Puppies.com even better, and happy puppy hunting!
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Talia J.
Jul 28, 2025
All communication between myself and…
All communication between myself and the breeder we bought our puppy from was clear and response time was quick. The website is reputable and trustworthy. This was our first time using puppies.com
Response from Puppies.comJul 29, 2025
Thank you for choosing Puppies.com and for sharing your experience. We are delighted to hear that the communication with your breeder was clear and that you received prompt replies. Our goal is to create a reliable, trustworthy marketplace where first‑time visitors feel confident throughout their search. If you have any questions as your new puppy settles in, or if there is anything we can improve, please let us know. Wishing you and your new companion many happy years together.
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CHERYL V.
Jul 27, 2025
Sight worked well
Sight worked well. We found our puppy!!
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Jolene S.
Jul 27, 2025
Found a fantastic kennels for chow…
Found a fantastic kennels for chow chows, was able to buy my exotic chocolate chow chow. Rate you amazing.
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Victoria P.
Jul 27, 2025
I found my baby girl!
I found my baby girl!
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ML
Jul 26, 2025
all around good experience
I had a positive experience and easy to find what I was looking for.
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Michele R.
Jul 26, 2025
I’m so thankful for puppies.com
I’m so thankful for puppies.com! It helped me find Chanel (Shih Tzu). No more looking in news papers or on Craigslist. The site provides the puppies information and the breeder information. It also provides testimonials on the Breeder which is extremely helpful! You can also communicate with the Breeder if you have questions! Best site to find your puppy!
Response from Puppies.comJul 29, 2025
Hi there — thank you so much for the kind words! We’re delighted that Puppies.com helped you find Chanel and gave you confidence in choosing a responsible breeder. Our team works hard to make the process safe and straightforward, so hearing that you found the site “the best” for finding a puppy truly makes our day. I did notice that the review is showing only one star. If there’s anything we could improve, please let us know so we can make things even better. But if the star rating was selected by mistake, an updated rating would really help other pet‑seekers see the full picture of your experience. Either way, we appreciate you taking the time to share your feedback—and we wish you and Chanel many happy years together!
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