Pup LabsReviews of puplabs.com

Response from Pup LabsSep 8, 2025

Hi there, thank you for your honest feedback and for giving our products a try. We’re truly sorry to hear about the trouble with the recurring shipments and overstocking. We completely understand wanting to pause until you see how the product works for your pup. Our team is here to help! 🐾 We’ve flagged this for immediate attention to ensure no further orders are sent while you evaluate. If you haven’t already, please give us a quick call at 855-207-7351 or email us at [email protected] so we can confirm the cancellation and get everything resolved for you. We appreciate you giving us a chance and hope to welcome you back when the time feels right. Wishing you and your pup all the best! 💛

Response from Pup LabsSep 8, 2025

Thank you so much for your kind words and for sharing your experience with us! We completely understand that sometimes financial or health reasons make it difficult to continue, and we’re glad our team was able to assist you quickly and kindly with your refund. Your feedback means a lot. Please give Skipper some extra love from us. 💙 🐾

Response from Pup LabsSep 7, 2025

Thank you so much for sharing your experience with us, and we’re truly sorry to hear about Lucky’s passing ❤️. It’s clear how loved he was, and we’re honored to have been part of his care during his time with you. We’re glad our team could support you and make the process as smooth as possible. Your kind words about our integrity mean a lot, and we send you our deepest condolences. 🐾

Response from Pup LabsSep 7, 2025

Thanks for giving us a try! 🌟 We’re glad the video caught your attention, and we can’t wait for you to see the difference our products can make for your pup. 🙂

Response from Pup LabsSep 7, 2025

We completely understand how much she means to you ❤️. Your love and care shine through, and we’re honored to be a part of her journey. 🐾 We’ll do everything we can to make sure her order gets to you quickly, and we truly hope it brings her the comfort she deserves.

Response from Pup LabsSep 7, 2025

Thank you for sharing! We’re so glad to hear the dental powder is working well for your pup! 🐾🦷

Response from Pup LabsSep 7, 2025

We truly appreciate your kind words and are committed to keeping up that great reputation for you and your pup! 🐾

Response from Pup LabsSep 6, 2025

Thank you for your kind words and for shouting out Titus! 💙 We’re sorry for the mix-up with your order but so glad we could make it right quickly. We truly hope the product lives up to the same great standard as our customer service 🙌🐾 Let us know how it goes with your pup once it arrives—we’re here if you need anything!