Pup LabsReviews of puplabs.com

Response from Pup LabsOct 16, 2026

We hear your concern, and thank you for your feedback. 🐾💛 It can feel frustrating when marketing suggests a “one‑size‑fits‑all” approach without acknowledging the unique needs of your dog. Your point about wanting to try a product first before being asked to subscribe is completely valid. ✨ We truly appreciate your feedback—it highlights the importance of giving pet parents the chance to see real results before committing long‑term. 🌟 Your input helps us improve how we support both you and your pup, and we’ll make sure it’s shared with the team. 🙌 If you need further assistance please don't hesitate to reach us and we are always here to assist you. You can also contact us with our Phone Team Hours: Monday–Friday: 9:00 AM–9:00 PM EST Saturday: 9:00 AM–6:00 PM EST Phone Number: +1 855 207 7351 or reach us through our email [email protected] Pup Labs Customer Concierge

Response from Pup LabsOct 16, 2026

Thank you for sharing so openly about your pup’s eating habits and the challenges you’ve faced. 🐾💛 It’s clear how much care and thought you’re putting into finding the right plan for him. Even though he’s a picky eater, the fact that you’re adjusting from air‑dried to raw shows your dedication to making sure he gets the dental powder and Belly Bliss consistently. ✨ It’s understandable that hard food might have been uncomfortable for him, especially with sensitive teeth. Hopefully the raw recipe will be easier to chew and allow him to get the full benefit of the supplements. 🌟 Your excitement and hope for his health really shine through, and that love makes all the difference. 🐶💙 If you need further assistance please don't hesitate to reach us and we are always here to assist you. You can also contact us with our Phone Team Hours: Monday–Friday: 9:00 AM–9:00 PM EST Saturday: 9:00 AM–6:00 PM EST Phone Number: +1 855 207 7351 or reach us through our email [email protected] Pup Labs Customer Concierge

Response from Pup LabsOct 1, 2026

Hello Jeanne We’re so sorry for the confusion and frustration you’ve experienced while trying to place your order! We completely understand that you only want one order. We have your information and will have a member of our customer support team reach out to you directly to assist and make sure everything is taken care of properly. We’ll be happy to review your order and make sure there are no unwanted duplicate orders. Thank you for your patience and for bringing this to our attention. We look forward to getting this sorted out for you! 💛

Response from Pup LabsSep 29, 2026

Hello Kathie, We appreciate you taking the time to share an honest update about your experience. We’re glad to hear there have been some positive changes, but we understand you were hoping to see more noticeable results. We’d really like the opportunity to speak with you directly and learn a little more about your experience so far. A member of our Customer Care Concierge Team will be reaching out to you by phone so we can talk through your concerns and see how we can help. If you’d prefer to reach us directly, you can also call 1-833-215-1831. We hope we have the opportunity to connect with you and help make your experience a better one. Customer Care Concierge | Pup Labs 💙🐾

Response from Pup LabsSep 28, 2026

Hello Mitch, We appreciate you taking the time to share your experience. We’re glad our Customer Service team has been helpful, and we also hear your concerns about the products and the time it takes for orders to arrive through USPS. Your feedback gives us a better understanding of where the overall experience can be improved. We’re grateful you gave Pup Labs a try and took the time to let us know what you think. Customer Care Concierge | Pup Labs 💙🐾

Response from Pup LabsSep 28, 2026

Hello Kay, We’re glad to hear you’re already noticing some changes with your pup’s teeth! We understand you’re still early in the process and are giving it more time to see how things progress. We’re wishing you and your pup the best as you continue with the routine, and we hope you keep seeing positive changes along the way! Customer Care Concierge | Pup Labs 💙🐾

Response from Pup LabsSep 25, 2026

Hello Mary, We understand how important it is to find products your dog will actually enjoy, and we’re sorry to hear that Tummy Essentials hasn’t been a good fit and that you’re still unsure about ProDenta. We’d also be happy to make sure you have clarity around your account and that there isn’t a subscription you weren’t expecting. A member of our Customer Care Concierge team will be reaching out to you directly so we can go over everything with you and address any questions you may have. If you’d prefer to reach us directly, you can also call us at 1-833-215-1831. We’re happy to help. Customer Care Concierge | Pup Labs 💙🐾

Response from Pup LabsSep 19, 2026

Hi Syed, thank you for giving the product a try and for sharing your experience. We’re sorry to hear that your dog is still dealing with scratching, especially after trying both our product and treatment from your vet. We know how frustrating it can be when you’re doing everything you can to help your pup and aren’t seeing the lasting improvement you hoped for. Since you’ve been using the product for about 3 months, we’d love to speak with you directly and learn a little more about your experience. Please give our team a call so we can review your order and see how we can assist. Customer Care Concierge | Pup Labs 🐾 1-833-215-1831