Pup LabsReviews of puplabs.com

Response from Pup LabsSep 10, 2025

Thank you for bringing this to our attention — we’re truly sorry to hear you haven’t received your order yet. That’s not the experience we want you to have. Please reach out to our Customer Care Team right away so we can look into the status of your shipment and make things right. You can contact us by: 📧 Email: [email protected] 📞 Phone: 1-888-872-0527 💬 Live Chat: Available on our website during business hours When you reach out, please have your order number and the email address you used to place the order handy. We’ll be happy to review the tracking details and take care of this as quickly as possible. We sincerely appreciate your patience and hope to turn this experience around for you.

Response from Pup LabsSep 10, 2025

Thank you for sharing your experience! We’re so glad to hear your Freedom Joint Supplement arrived promptly and that you had the chance to speak with one of our team members for guidance. The complimentary tummy supplement and personalized nutrition advice are part of our commitment to supporting your pup’s total well-being, and we truly hope your 17-year-old terrier begins to feel the benefits soon. 💛 If you ever have any questions or need further support as you continue the journey, we’re just a call or message away. Wishing your furry friend comfort and continued improvement! 🐾

Response from Pup LabsSep 10, 2025

Thank you for the wonderful feedback! We’re so happy to hear you’re loving the products — your pups deserve the best! 🐾✨

Response from Pup LabsSep 10, 2025

Thank you for the great feedback! We’re thrilled to hear that Daniella was able to resolve the double subscription issue quickly and ensure everything was set up correctly. Your satisfaction is our top priority, and we’re always here if you need anything else.

Response from Pup LabsSep 10, 2025

Thank you for the kind words! We’re so happy to hear that the product helped restore your dog’s mobility 🐾 and that your order arrived quickly and smoothly. If you ever need anything else, we’re just a message away!

Response from Pup LabsSep 10, 2025

Thank you for sharing your experience! We’re so glad to hear the agent was helpful and pleasant — we’ll be sure to pass along your kind words. If there’s anything else we can assist you with, don’t hesitate to reach out! 🐾

Response from Pup LabsSep 10, 2025

Thank you for your feedback — we really appreciate you sharing this! We’re glad someone was able to get back to you, and we’ll make sure your note about the ordering experience is passed along. Your input helps us improve! 🐶💬

Response from Pup LabsSep 10, 2025

Thank you so much for your kind words! 💛 We’re happy to hear our team was sympathetic and eager to help. If you need anything else, we’re always here for you and your pup!