Susan T.
Puplabs treats you like a client, not just a customer
I spoke with Courtney who asked a series of targeted questions to gain a clear understanding of my dogs health issues. Based on my responses, she recommended three products and provided some great general steps I can take to improve my pup’s health that I plan to implement. I plan to give another review after about three months of treatments when I will know whether or not they have been successful. Meanwhile, Courtney is on speed dial and is available to answer any questions. She made me feel like Puplabs considered me a client - not just a customer and that they are genuinely concerned about my pup’s needs.
Response from Pup LabsOct 28, 2025
Thank you so much for sharing such a thoughtful review! We’re thrilled to hear that Courtney provided caring, personalized support and helped you feel truly valued. Your pup’s health means everything to us, and we’re excited to hear how things go over the next few months. Please don’t hesitate to reach out — we’re here every step of the way. 💙🐾