Customer
Claim refund procedure
It was easy to interact the process of a claim-refund. The website was easy to navigate to enter the information needed

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Customer
It was easy to interact the process of a claim-refund. The website was easy to navigate to enter the information needed
Stephen
Very fast turn around time on claims, helped alleviate our stress when in emergency situations.
Name P.
Easy to file claim and fast reimbursement
Michael
Fast and thorough.
mike
Pumpkin is amazing, quick insurance payments - love them!
Nancy G.
The enrollment process was easy. The insurance options gave me several options from which to choose. My first claim for an office visit was paid promptly.
Rene
Pumpkin gave us no problem about paying a veterinary bill for our dog when she was severely ill.
Ellen Silbermann S.
I’m new to Pumpkin, and am very happy with the customer service help in figuring out best plan and getting started. Paperwork was managed quickly and my reimbursement was better than expected. I’ve had other dogs over the years so am not a novice and pleased with the many ways Pumpkin has updated systems. It’s easy to use and quick to reply if I have questions.