Sl
Claim and reimbursement process was so…
Claim and reimbursement process was so simple and fast. Highly recommend for your fur babies!

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sl
Claim and reimbursement process was so simple and fast. Highly recommend for your fur babies!
Linda
Cataract surgery went very well and pup is doing great. Knowing it was preapproved made it much less stressful. In the past, claims were processed swiftly. Payments are typically received within 1 week of processing. However, I switched to direct deposit and within minutes of submitting my preapproved invoice, money was in my account. So far, pleased with the process and would recommend Pumpkin.
Michelle
I requested a quote in regards to how much of the cost of my dog's procedure would be covered. The quote was provided promptly and was very clear as to what would be covered. When the procedure was completed I submitted my claim and the payment was in my account the next day. I was expecting to have to wait at least a few days do I was very pleasantly surprised.
Denise
They submitting claims and obtaining reimbursements fast and easy with no hassles.
Beatriz
Excellent customer service and promptly paying invoices.
Barbara
Pumpkin is great at paying claims and they are very fair about the amount they pay
Troylyn Guient T.
Quick to handle claims
Chelsea
I have only been with Pumpkin for a year, and my experience so far has been good. When my dog started experiencing an allergic reaction to something, I submitted updated SOAP’s from the vet with paid invoices and within days the claims were reviewed. I ended up meeting my deductible and still needed ongoing vet care and Pumpkin processed my refunds straight into my bank account within a day. I have decided to renew again this year and hope the good experience continues.