customer
Claims are super easy to complete and…
Claims are super easy to complete and are done and paid in a timely manner. It is paid at 90% which is incredible.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Claims are super easy to complete and are done and paid in a timely manner. It is paid at 90% which is incredible.
Kristen
Great customer service!
Jaime C.
Pumpkin is the best insurance company I have ever had! Initially I was drawn to the preventative package; no other company that I found offers that and typically the annual visit, vaccines and lab tests are the bulk of your vet costs for the year. The preventative coverage is worth every penny. Last year however, our dog needed lots of diagnostics to understand her condition and ultimately surgery and rehab. Our girl was only 2 when her symptoms started and the though of giving her up due to financial constraints was truly heartbreaking. I used the estimate tool to make sure everything would be covered and then booked the appts and submitted the invoices. It was so easy! We are forever grateful to Pumpkin for the financial support, ease of use and peace of mind they provided during the process. Highly Recommend!!!
Anonymous C.
I purchased Pumpkin insurance for my kitten in 2020. A little over a year later, my cat decided to eat a foam earplug. I immediately rushed him to an emergency vet, knowing I did not have to have the money for an expensive vet bill but I thankfully had insurance! The vet performed X-rays and an endoscopy to remove the ear plug, which costed over $1k. I submitted the claim within 24 hours and Pumpkin kept me informed about updates to my claim throughout the entire process. My claim was processed within 2 weeks, and thankfully Pumpkin covered 90% of the total bill! Such a relief to have the security of great pet insurance! Highly highly recommended!!!
Terri S.
Pumpkin is very good in keeping you updated on what is going on with your claims. Their turn around is pretty good. I am happy with the coverage plans and they cover a wide variety of things including my dogs allergy medications. This is a huge help.
customer
I am constantly at ease knowing my kitty is under such great care with Pumpkin. I had one very unforeseen emergency incident and having her insured made the situation much more bearable. I recommend every pet owner to you guys!
customer
Great service.
Ashley
The Pumpkin website was very user friendly to get insurance and coverage but I don't understand why you don't use .Com domain as I been keep visiting the website pumpkincare.com rather than pumpkin.care