Larissa B.
Pumpkin stays in communication with me…
Pumpkin stays in communication with me about my claim, and they always follow through once they receive sufficient information from my vet. I have been very pleased with their customer service.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Larissa B.
Pumpkin stays in communication with me about my claim, and they always follow through once they receive sufficient information from my vet. I have been very pleased with their customer service.
customer
Investing in Pumpkin pet insurance has been the best decision yet! The customer service representatives were always professional, friendly, and answered all my questions before I signed up. My claims are reimbursed within one business day and submitting them online has been a breeze. Highly recommended!
Scott H.
Used the preventative care coverage, to get Daisy Mae her puppy vaccinations. Everything worked just as advertised, and our refunds came in quickly and easily to our bank account.
Mindy
Pumpkin's coverage is good, and they process claims quickly...usually within a week. It's easy to file claims online.
Akilah B.
Pumpkin is great insurance for pets because you actually get help with paying your vet bill unlike other insurers. They have very helpful customer service and it's so easy to use their website and claim service.
Laurie
So far pumpkin has given me piece of mind for my precious dogs health care. Since I have exhausted my deductible it’s been great. It’s hard for pet owners like me small income from SS but I’ll give up anything for my dog. The sacrifices are a no brainer. So thanks Pumpkin for the piece of mind
Leah T.
Enrolling with Pumpkin pet insurance is the smartest financial decision I've made in the last two years. Not only am I protecting the health and wellbeing of my best friend, I'm safeguarding my livelihood against inevitable medical expenses. Pumpkin is fast, easy, direct, and frankly, a no brainer. I've referred all of my pet parents to them.
KKS
Am very pleased with the insurance plan, claim responses and overall value. We are proud Pumpkin Pet Parents!