Kim
I have only placed one claim
I have only placed one claim, but the experience was much easier than anticipated. So, great service, and personable. Also, each to contact.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Kim
I have only placed one claim, but the experience was much easier than anticipated. So, great service, and personable. Also, each to contact.
Cookie
When I initially joined Pumpkin, I encountered several issues. However, over the past three years, I have witnessed significant improvements on their website and overall service. The customer support team has consistently demonstrated responsiveness and respect throughout my interactions with them.
customer
Great customer service and great support
customer
Loving pumpkin, it’s seamless and reliable. Thanks so much for taking care of my dog.
customer
Pumpkin is absolutely great. Have told other furbabies parents about you. It was the best choice I made for my two furbabies
Tana H.
Pumpkin always made it easy to file claims online.
Lucrecia Luna C.
I have had a very good experience with pumpkin pet insurance every time I’ve had submitted a claim they acted very fast and their coverage is excellent
Raven
I called Pumpkin, because it was my first time with a claim. Everyone I spoke to made me comfortable with the process. It was a wonderful experience, it was smooth sailing.