Pumpkin Pet InsuranceReviews of pumpkin.care

Not super thrilled about my claim being handled

I just bought the insurance which doesn't begin until 11/1/25. Yet you want me to review it. Heck I have not even received any detailed information.

We haven't used it yet Not until October 16th

Overall good. But very disappointed on I’m guessing a new change since I signed up since I called in & asked questions on different care options & now apparently things are not covered.

It’s probably too soon for me to make a fair assessment. The staff are wonderful people to communicate with, but so far I have been very frustrated with the reimbursement process. Also, as helpful as the staff might be, there doesn’t seem to be much communication between departments, which causes me to have to resubmit information. I know that it is necessary that they receive details on the doctor visit to process claims, but I am still waiting to receive any reimbursement for care. I will look further into what I may be doing wrong, and give it some more time

These charges should go against my deductible

Very fast processing and got my annual paid for quickly. BUT, BEWARE!! My total amount was $175 and my payment was $20/month, so I took a LOSS of over $70. Be sure you will have an annual of more than $240!!

I have received and paid the first month but have not received any paperwork. Please tell whoever is responsible to take care of this.