R F.
Outrageous Price Increases
I have been with this company for a little over 5 years now and I am sorry to lower their ratings. However, they are getting out of hand with this price increases and its becoming unacceptable. I went from the last increase to $183 to now $215. That is ridiculous! The only reason I give them with 2 stars is because outside of their price increase I never had an issue. I will start to shop around!
Response from Pumpkin Pet InsuranceAug 29, 2024
Hi! Thank you for your feedback. We completely understand your frustration around rate increases. As with all pet insurance, our rates will increase from time-to-time. The rates for pet insurance are determined by factors such as breed, age, species, and average veterinary costs over time. This ensures a fair and accurate calculation of your premium. For instance, certain breeds may be more susceptible to hereditary or congenital conditions, and the probability of medical problems increases with age. We hope you find this information helpful! Please let us know if you have any additional questions. We'd be more than happy to lend a paw!