Pumpkin Pet Insurance Reviews | Read Customer Reviews of pumpkin.care

Pumpkin Pet InsuranceReviews of pumpkin.care

4.83,829 reviews
Insurance
666 3rd Ave Floor 23, New York, New York

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Pumpkin Pet Insurance

About Pumpkin Pet Insurance

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.

Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: pumpkin.care
Website: pumpkin.care
Category: Insurance
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pumpkin Pet Insurance reviews

Showing 3,450 reviews with 5 stars · Clear filters

MJQ
Apr 4, 2025
Online filing was clear.
The instructions for filing were easy to follow. I did the process online & got messages back keeping me informed of the progress.
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Sicuranza, J.
Apr 3, 2025
Pet insurance
Great company
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Dave
Apr 3, 2025
Excellent Service
Excellent Service
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Luster
Apr 3, 2025
Person I contacted for assistance in…
Person I contacted for assistance in accessing filling out insurance forms on line sent me link witch worked well. insurance payment was prompt. was a relief to have assistance in my dogs surgical bills after he ate turkey bones a neighbor had thrown out.
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Y
Apr 3, 2025
I can't say enough about pumpkin
I can't say enough about pumpkin. I will never forget how kind and sensitive they were when our doberman passed away. They made the exit process so easy and they sent their condolences. When we got our new pup, they honored our doberman and welcomed our new pup.
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Steven W.
Apr 3, 2025
The claims department is easy to work with and fast on reimbursements
The claims department is easy to work with and fast on
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Melissa M.
Apr 3, 2025
The personalized customer experience is phenomenal...highly recommend
The personalized customer experience with this company is stellar. My sweet pup was diagnosed with Addison's disease after a lengthy (and expensive) sickness. Pumpkin was so quick in processing claims and depositing funds that I was able to keep paying for vet services throughout the illness. Then when he swallowed a cat toy, the rep I spoke with told me exactly what was needed to complete the claim and offered to reach out to the emergency clinic to request it. She followed up with me with a phone call and an email and was very kind in a stressful situation. Every rep I've talked to has been so nice and extremely helpful. I would recommend Pumpkin over and over.
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Fay.
Apr 3, 2025
Staff was knowledgeable and friendly
Staff was knowledgeable and friendly. I got reimbursed in a timely manner.
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