Vicki
Everything is great
Everything is great, really! The only problem is that every time the rate goes up I get another step toward just not being able to afford it.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Vicki
Everything is great, really! The only problem is that every time the rate goes up I get another step toward just not being able to afford it.
DJ
Pumpkin does a great job of processing claims quickly and efficiently. The only criticism I have is their premiums are high.
Mary
The turn around for payment of claim was great
Julie
Overall pleased with the claims processing, coverage for our new puppy has been helpful.
Ma E.
I have had a good experience with Pumpkin Pet Insurance. I have two dogs; one has been having some health issues, and Pumpkin has been very consistent with approvals and reimbursements. I wouldn't recommend the wellness plan or routine annual checkup because their coverage is limited. I pay much more than they cover. I believe a third company offers the wellness plan through Pumpkin.
Frankie T.
Thank you I appreciate the customer service
MrsTRipp
Even though the claim presented was not covered due to a pre-existing injury, they took the time to review anyway.
Sharon L. K.
Pumpkin Pet Insurance is wonderful to deal with and pretty fast at processing claims.
Response from Pumpkin Pet InsuranceAug 5, 2026
Thank you for your feedback!