Pumpkin Pet InsuranceReviews of pumpkin.care

Pumpkin was easy to sign up for. Sales rep on the phone was very helpful and patiently answered all my questions. I would have given 5 Stars, but when I had a claim, I waited on hold for 1+ hours for a claims rep and finally gave up. Guessed how to answer a couple of the claim questions and submitted it. Electronic response was fast and professional. Pumpkin paid the claim per the agreement and within their stated time period I received a check. Overall, I am pleased with Pumpkin and their rates are competitive. 4 Stars. ⭐️⭐️⭐️⭐️

Fast response

I've only been a member of Pumpkin for 2-weeks. However, they were ranked in the top 3 of insurance companies I reviewed (Pets Best and Spot were the other top 3). Overall, they had great reviews and also for knee repairs there was no mandatory 6 month waiting period (some companies make you wait a certain period of time before surgery on the knee like an ACL). I've already submitted two wellness visits and the online submission was very easy. Also, payment was wired directly into my account which was super convenient. Overall, do your research (Pets Best, Spot, Pumpkin, Embrace and Lemonade) were the top 5 I researched. So far, I'm happy with my choice with the limited experience I have so far.

I was having trouble uploading a medical file for our German Shepherd Anya. I called and spoke with Ruth - very nice, very helpful. This is my first experience with Pumpkin and so far, very satisfied.

Pumpkin Insurance is great!