Pumpkin Pet InsuranceReviews of pumpkin.care

Thanks pumpkin. They have paid 90% of my claims after my 500.00 deductible. No issues whatsover. They paid me back a little over 1100.00. I have the unlimited plan with 90% payout. My cat had watery diahrea that wouldnt go away for over 2 weeks and then a few months later some urinary issues, pain and not feeling well. Pumpkin paid 90% for xrays, ultrasound, bloodwork, antibiotics, pain shot, and 3 visits. I am very satisfied. I just hope my rates don't skyrocket. All i had to do was upload vet invoices and give a brief description of what was going on. First claim was approved in 3-4 days, 2nd claim took a week probably due to backlog over Thanksgiving. My boy is 9 and i pay about 80.00 a month

Excellent insurance for my cats and rapid turn around for reimbursement!! I’ve had other pet insurances for other animals in the past and Pumpkin by far is the best!!

They were very efficient and easy to navigate.

Since this is the first claims I had made since switching to Pumpkin, the one thing I would have appreciated is that I received more communication on getting our account set up with ALL of Etta's medical records since she was a puppy. If I truly understood this was required I would of been more prepared.

I’m very happy with the experience so far!

We purchased pumpkin insurance when we rescued Stella around six months old. Because we did not know any of her history (both physical or medical) we thought it might be a good idea to get some insurance. She is now almost five years old and has developed some allergies. We tried changing her diet and even chewables that were supposed to help, but eventually decided to go with a medication that required a veterinarian. We are super happy that we have the insurance as it covers most of the blood work and medication that Stella is on. The team at Pumpkin is quick to respond and easy to deal with...Thanks Pumpkin!

Uploading supporting documents took a bit of coordination via fax so was finally able to email records and then the claim was reviewed/settled in a fair timeframe. If faxes are still a way to receive medical records I wish there were a better way to confirm receipt of records btwn Pumpkin and my vet. In the end, it all worked out!

Everyone I talked to was extremely helpful and courteous.